**Description** **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. **About Global Real Estate & Workplace Experience (GREWE)** Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Amex colleagues and contractors in over eight million square feet of property located in 59 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices, airport lounges and data centers. **Our Vision** Provide the world’s best workplace experience for every colleague, at every site, every day. **Our Mission** Enable profitable growth by anticipating business needs and co-creating flexible, vibrant, inspiring environments at a competitive cost. **Our Strategic Pillars** **Portfolio:** Best buildings in the best places at the most competitive costs. Workplace: Tailored spaces that inspire innovation and strengthen connections between colleagues, customers, and brand. **Hospitality:** Frictionless experiences for colleagues across moments that matter. Operations: Operational excellence to deliver enterprise value, accelerate time to market, reduce disruption, and mitigate risk. **Global Design and Strategy Responsibilities:** **1. Global Design Management (40%)** + Identify Amex business unit-based personas and guide the creation of optimal floor plan layouts and configurations. These personas include technology, customer care professionals, etc. and are based on feedback received from internal businesses. + Manage and supervise design deliverables for GREWE capital projects at all stages: new sites and refurbishments. This includes architectural drawings, finish specifications, lighting and acoustic studies, branding, signage and artwork. + Advise global GREWE facilities teams on design business-as-usual projects, including supplier coordination + Advise architectural partners on space planning metrics and allocation, in collaboration with GREWE Design and Construction team + Lead continual update and knowledge acquisition on industry design trends, products and best practices. **2. Performance Management and Global Standards Governance (30%)** + Creation / Evolution of global standards + Oversee global supplier relationships focused on interior architectural products + Conduct learning sessions to update stakeholders and partners on updates to Amex Design standards + Advise third party design partners globally on Amex GREWE design standard applications to ongoing projects, working closely with GREWE Design and Construction teams + Lead creation and continual management of global vendor master service agreements in collaboration with Amex Procurement + Design and run pilot programs for global workplace design standards. **3. Strategic Planning (20%)** + Advise leasing team on spatial requirements for new transactions, supported by GREWE’s digital and analytics and capital management teams + Create and present business cases to senior GREWE leadership and regional delivery teams to get alignment + Develop a value driven and actionable strategy to: 1. 2. Increase speed of project execution 3. Improve colleague satisfaction 4. Better manage design and aesthetic quality of Amex workspaces. **4. Stakeholder Engagement (10%)** + Meets routinely with key GREWE and workplace partner stakeholders to keep transparency into priorities across teams and address points of friction in our service delivery. + Meets routinely with other Planning & Administration discipline partners (i.e. hospitality, operations, safety and sustainability) to find synergistic goals and co-create strategic value-additions on a global scale. **Minimum Qualifications:** + University/Bachelor’s degree and equivalent experience in Architecture. + 7-10 years’ work experience global workplace interior design and space planning in commercial or corporate real estate portfolios, with a clear understanding of the capital project process. + 7-10 years’ experience managing major architecture design companies as third-party vendors to major corporations + 7-10 years’ experience managing design projects for large commercial or corporate real estate office environments + Deep knowledge of real estate, facilities, and interior design + Ability to write and communicate clear and compelling business cases, analyses and program plans, tailored various stakeholder groups + Proactive critical thinking and qualitative/quantitative problem-solving skills (issue identification, problem structuring, analysis, development of recommendations) + Exceptional organizational skills and ability to focus on details while not losing sight of the big picture + Ability to easily partner with and influence senior leaders across the AXP organization. + Strong team player, ability to take direction and remain flexible and adaptable to changing priorities. + Travel up to 25 % of the Time **Preferred Qualifications:** + Preferred Related Industry Experience: Corporate Real Estate, Interior Design, Space Planning, Program ManagementNCIDQ, B. Arch, LEED, WELL + Adobe Creative Suite, AutoCAD, Revit, Bluebeam, Advanced knowledge of Microsoft Office Suite (Excel, PowerPoint, Word). **Qualifications** Salary Range: $90,000.00 to $165,000.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Design **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25002199