Job Description The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person. Our core purpose is to protect public health and serve impartial justice through forensic science and medicine. We exist to provide answers in support of families and communities during times of profound need. The core values of CARES guide our work for communities and inform our behavior toward each other and all those we serve. - Commitment: Dedicated to the mission at all times - Accountability: Responsible to each other and the community - Resilience: Adapt in the face of adversity - Excellence: Achieve and maintain the highest quality - Service: Innovate to meet evolving needs JOB DESCRIPTION The Office of Chief Medical Examiner is seeking qualified candidates to fill the Manager of IT Infrastructure position. The Manager of IT Infrastructure, reporting directly to the Deputy CIO, is a managerial role responsible for overseeing all aspects of IT Infrastructure. Responsibilities include: - Managing Server Engineers and Network Engineers in a mostly Windows and VMWare environment. - Overseeing all aspects of Datacenter and Network operations. - Leading change control process and enforcing issue and problem tracking procedures including using ITIL tools to ensure accountability. - Ensuring IT infrastructure (Servers, SAN, Backup/Restore, Network, Phone, etc.) are properly documented. - Planning for asset refresh. - Assisting with Capital Project planning and expense budgeting. - Assisting in the procurement process for required services and support. - Liaising with vendors to create partnerships and keep current on technological trends. - Work with the team to ensure that IT Security best practices and NYC security rules are being followed. Qualifications 1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or 2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or 3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or 4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above. In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.