Recruitment/Posting Title Manager of Permitting Job Category Staff & Executive - Administrative & Support - Management Department IPO-Transportation Services Overview The Division of Institutional Planning & Operations (IP&O) employs a workforce of approximately 2,700 staff, represented by 15 collective negotiations agreements, and is responsible for institutional strategic initiatives and operations, which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction, facilities, public safety and emergency operations, environmental health and safety, transportation, housing, and auxiliary/retail operations. Posting Summary Rutgers, The State University of New Jersey, is seeking an Manager of Permitting for the Division of Institutional Planning & Operations (IP&O). Reporting to the Director of Parking Services, the Manager of Parking Permitting manages the daily operations of the parking permitting process; actively participates in the planning, development, and implementation of the parking permitting process. Develops, maintains and implements the rules and policies governing parking permits and their associated costs. Supervises, mentors and develops staff.

Among the key duties of this position are the following: Oversees the parking permitting process for all university-wide campuses along with affiliated entities such as University Hospital. Assists the Director in budget planning and policy development to implement all support processes for all units and programs within the department regarding permitting of vehicles. Addresses parking permitting issues and recommends strategies to effectively manage the parking permitting process to serve the needs of the university students, faculty, staff, non-affiliates, and visitors, University wide. Resolves issues relating to permitting working collaboratively with the Parking Operations QA and Customer Service team using the customer relationship management system (CRM, ServiceNow’s Customer Service Module at the time of this writing). The Manager assesses the current issues/problems and offers solutions to the QA team on how best to handle the parking issue. The Manager provides recommendations to the Director on issues relating to the parking software vendor to assess improvements to the online purchasing interface and to facilitate the parking purchasing process. This position has access to sensitive and confidential UHR data/information relating to an employee’s title, work location, salary, etc. Position Status Full Time Hours Per Week Daily Work Shift Work Arrangement FLSA Exempt Grade 06 Position Salary Annual Minimum Salary 79387.00 Annual Mid Range Salary 100485.00 Annual Maximum Salary 121582.00 Standard Hours 37.50 Union Description Admin Assembly (MPSC) Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview. Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP