Welcome page Returning Candidate? Log back in! Manager of Service Scheduling Job Locations US-FL-Tallahassee | US-AL-Loxley | US-FL-Ocala ID 2025-30271 Category Management Overview

 

Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees.Under general supervision, this position oversees the planning, permitting, and billing of service work. The incumbent will oversee that performance goals are met while striving to continually improve service quality and efficiencies. This position strives to facilitate communication between the customer, field operations and the service center during the service scheduling function.

 

Benefits:

Medical, Dental & Vision Company provided STD, LTD, Life, & AD&DFlexible Spending Account (FSA)Health Savings Account (HSA)401(k) with company matchPaid Time Off (PTO)Employee Stock Ownership Plan (ESOP)Wellness ProgramParental Leave BenefitTuition ReimbursementEmployee Referral ProgramPropane Discounts

 

Responsibilities Ensures all permitting applied, paid, and retained prior to job execution.Oversees scheduling of all service technicians throughout Service Center as well as five service coordinators. Ensures effective communication with District Managers for upcoming asset, equipment, and labor requirements.Ensures communication from initial planning to post Service Order (SO) completion with customers and field.Ensures all SO billing is completed thoroughly and timely.Monitors and evaluates service quality and productivity standards as well as employee performance related to those standards.Establishes realistic, yet challenging, service standards by geographical area and job type.Directs a level of customer service through communications threads that fosters customer satisfaction and positions the Service Center to grow and retain customers.Coordinates resources and employee schedules.Supports the customer service manager in meeting and exceeding customer expectations. Qualifications Bachelor’s degree in logistics, supply chain or related field.3+ years of experience in logistics, supply chain, and/or transportation.Experience leading a team of employeesExcellent technical judgment and appreciable independent evaluation, creativity and latitude in making decisions.Ability to develop, communicate and execute detailed work plans that support operational improvements.High level of motivation, customer focus and a continuous improvement mentality.Excellent interpersonal communication, analytical and time management skills.Proficient in Microsoft Office including Excel, Word, and Access.Ability to formulate and direct data analyses pertaining to field operations processes to identify problems and resolutions.  Demonstrate ability to devise innovative solutions to problems. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

Ferrellgas is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to an individual’s race, religion, color, gender, sex (including pregnancy), sexual orientation, gender identity, marital status, protected veteran or military status, genetic information, disability, national origin, age, or any other classification protected by Federal, state or local law. If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use any one of Ferrellgas' electronic means of applying for jobs as a result of your disability you may request a reasonable accommodation by contacting us via careers@ferrellgas.com or calling 1-888-337-7355.

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