Manager of Student Advocacy and Accountability (HEA)
CUNY
Manager of Student Advocacy and Accountability (HEA)
**POSITION DETAILS**
New York City College of Technology of the City University of New York (CUNY), a comprehensive college in downtown Brooklyn offering associate and baccalaureate degrees, invites applications for a Manager of Student Advocacy and Accountability.
Reporting to the Vice President for Enrollment Management and Student Affairs, the Manager of Student Advocacy and Accountability will, in addition to the CUNY Title Overview:
+ Lead overall operations of the student conduct process for City Tech, including, but not limited to: investigating incident reports and other alleged policy violations by students in accordance with Article 15 of the CUNY Bylaws (Standards of Conduct and Student Disciplinary Procedures) and article 129-A of the Education Law (Henderson Rules); tracking student conduct reports; coordinating the student conduct process, grievances, and appeals.
+ Oversee the Faculty Student Disciplinary Committee to ensure compliance with fair and due process.
+ Manage and facilitate the academic integrity process for City Tech. Serve as an intermediary between faculty and students in academic integrity cases.
+ Issue interim measures, including but not limited to: no-contact orders in advance of conduct outcomes when necessary; advise other administrators seeking similar measures to support student needs.
+ Implement student rights and responsibilities policies and administrative procedures, including the student conduct/disciplinary process, early intervention student support service process, the resolution of student grievances, appeals, and complaints, and the utilization of the Behavioral Intervention Team (BIT).
+ Create and maintain collaborative and productive partnerships with Academic Affairs, Student Affairs, Public Safety and college administrative offices, and governance bodies in order to integrate institutional efforts for holistic and effective conduct and complaint support.
+ Facilitate cross-functional work related to student behavior intervention, disciplinary procedures, threat assessment, BIT/student support case management, freedom of expression oversight, and grievance and appeals resolution.
+ Collaborate with various departments and City University of New York to facilitate effective communication and ensure fulfillment of the student code procedures.Serve as chairperson of the Behavioral Intervention Team.
+ Liaise closely with leaders in Public Safety regarding general campus safety/climate and Clery Act reporting and disclosure, and with the Office of Compliance and Diversity on Title IX, discrimination, and harassment complaints.
+ Coordinate and implement Title IV appeal processes.
+ Supervise the full-time Title IV Administrator in the review and implementation of the Satisfactory Academic Progress (SAP) procedure, including the monitoring of compliance with Federal regulations.
**QUALIFICATIONS**
Bachelor's degree and six years related experience required.
**PREFERRED QUALIFICATIONS**
+ Master’s degree, preferably in Higher Education Administration, Counseling, Student Affairs or a related field.
+ Familiarity with and understanding of FERPA, the Clery Act, Title IV financial aid programs, and general student disciplinary, conduct, and academic progress policies in a higher education setting.
+ Demonstrated skills in conflict resolution, mediation, and negotiation.
+ Ability to interpret and effectively communicate policies and procedures to students, faculty members, administration and other stakeholders.
+ Excellent organizational, communication, collaboration and interpersonal skills.
**CUNY TITLE OVERVIEW**
Manages the development, implementation, monitoring, and evaluation of student programs and quality of life issues, promoting the personal development of a diverse student population.
- Evaluates student needs and trends to develop a range of student services
- Develops and administers specific programs and general activities in support of student needs
- Develops relationships with college departments and outside community organizations to understand student needs and available development opportunities
- Represents the College in campus-wide and university-wide groups and councils focusing on priority student issues
- Manages staff, fiscal resources, and facilities supporting student affairs activities
- Performs related duties as assigned.
Job Title Name: Student Life Manager
**CUNY TITLE**
Higher Education Associate
**FLSA**
Exempt
**COMPENSATION AND BENEFITS**
$86,645 - $104,057. Salary commensurate with education and experience.
CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/01/2025 and 3.5% effective 9/01/2026, in accordance with the terms of the PSC-CUNY collective bargaining agreement.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
**HOW TO APPLY**
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates should provide a resume and cover letter.
**CLOSING DATE**
Open until filled, with review of resumes to begin on or after June 23, 2025.
**JOB SEARCH CATEGORY**
CUNY Job Posting: Managerial/Professional
**EQUAL EMPLOYMENT OPPORTUNITY**
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
30473
Location
NYC College of Technology
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