Summary Assists in oversight and leadership within assigned area of responsibility, including the planning, direction and coordination of medical services in an office and clinical setting. Serves as the expert resource and lead person for other department managers. Works closely with Operations Director to plan, implement, and facilitate the work activity of the unit to accomplish goals and objectives. Duties may include: assists in the management of the overall operational, budgetary, and financial responsibilities and activities; plans and allocates resources to effectively staff and accomplish the work to meet productivity and quality goals; makes business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures; reviews performance data that includes quality, satisfaction, engagement, and financial reports; monitors and measures productivity, goal achievement, and overall effectiveness; participates in the preparation and maintenance of reports necessary to carry out the functions of the area of responsibility; prepares periodic reports for management, as necessary or requested, to track goal accomplishment; leads and manages colleague performance by providing a framework that encourages colleague contribution and engagement. Primary duty includes managing department and regularly directing the work of at least two or more employees. Supervisory authority includes authority to hire, transfer, suspend, layoff, recall, promote, discharge, assign, reward, discipline, responsibly direct or adjust grievances. Qualifications Education QualificationsBachelor’s Degree required or 7 years’ progressively more responsible leadership experience in lieu of degree. A Master’s degree in a related field is preferred. Experience Qualifications: 5 years of experience of progressively more responsible leadership experience preferred Clinical experience or work within a health system preferred Certifications, Licenses and RegistrationsN/A Overview Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day. Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a health care system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments. Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient. HSHS requires COVID-19 vaccines or an approved medical or religious exemption for all colleagues. HSHS and affiliates is an Equal Opportunity Employer (EOE). HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Benefits HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits. Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues. Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need. Retirement benefits including HSHS contributions. Education Assistance benefits include up to $4,000 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period. Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more! Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more!