Pune, IND
8 hours ago
Manager - Operations Fulfilment Aerospace
**What you’ll do:** • Manages the global supply chain relationship with suppliers in terms of OTD performance consistently with Eaton Aerospace, support and program needs; • Alerts the Material Operations Manager, Operations Procurement Manager and/or Buyer when a problem occurs. • Initiates supplier supply chain diagnostics and/or on-site request of Material Ops Manager/Ops Procurement Manager. • Manages supplier improvement and action plans as needed. • Supports the Supply Chain Buyer on supply chain terms & conditions definition. • Significant domestic travel (up to 75%) • Serve as the primary point of contact for escalated issues related to suppliers and materials, ensuring timely and effective resolution • Receive and manage escalated issues from core supply planning teams, ensuring timely and effective resolution • Investigate the root cause of escalations and implement corrective actions using CI tools • Collaborate with suppliers to resolve issues and prevent future occurrences • Track and report on supplier performance, identifying areas for improvement • Identify areas for process improvement and develop solutions for Aerospace FMC & FED businesses • Implement/Upgrade processes and procedures to improve efficiency and effectiveness • Maintain regular communication with internal supply planning teams (CoE) and external stakeholders (Foresight teams, GCMs, CMs, GPO teams) • Provide timely and accurate updates on progress and issues • Delegate tasks and responsibilities effectively within supply planning teams to achieve maximum traction and quick resolution • Supplier Relationship Management via regular cadence/connects/visits to supplier base to set effective communication and expectation • Support in building and maintaining strategic relationships with key suppliers fostering collaboration and ensuring timely and reliable supply chain performance through category and business strategies • Provide technical expertise and support to CoE supply planning teams during execution of critical orders from strategic suppliers • Continuously evaluate and improve processes related to supplier management and escalation procedures through digital tools • Manage OTD scorecards with monthly report outs to SLT with action plans • Sales Risk Mitigation through close tracking and monitoring material movements for high value/critical LRUs • Point of escalation for supply planning leads on material availability/expedites and serve as L2 escalation providing support and resolutions for Aerospace FMC & FED divisions • Manage SDR process for GPO LT • Provide updates to key end customers (Airbus/Boeing) during critical material escalations with high sales impact liasing with sales operations/order management teams • Reporting supplier status after visits with detailed audit report to proactively access supplier issues (manpower, capacity, RM avl, status of critical parts • BOC - Operating for Growth (Project Foresight) **Qualifications:** • Engineering Graduate/Post Graduate - BE Mechanical, Production, Instrumentation, Electrical, Electronics, or a Business Degree in Supply Chain Management. • Minimum 14 to 15 years of experience in supplier development, supplier performance management, supply chain, manufacturing or core industries, preferably Aerospace etc. Minimum 8-10 years experience in people management **Skills:** 1)Aerospace Procurement & Supply Chain Knowledge • Deep understanding of AS9100/AS9120 quality standards, aerospace compliance, and certification requirements. • Familiarity with FAA, EASA, and ITAR regulations and export control compliance. • Knowledge of aerospace raw materials (titanium, composites, alloys) and long-lead items. • Supplier qualification, audits, and risk assessments in line with aerospace industry norms. 2. Supplier & Contract Management • Expertise in RFQ, RFP, and contract negotiation for aerospace programs. • Skills in long-term agreements (LTA), offset obligations, and consignment models. • Understanding of supplier performance KPIs (OTD, PPM, cost savings). • Risk management techniques (dual sourcing, geopolitical risk, supply continuity). 3. Operations & Fulfilment Planning • Strong grasp of Integrated Business Planning (IBP), MRP, and ERP systems (SAP, Oracle, MFG/Pro). • Capacity planning, production scheduling, and lead-time optimization. • Experience in just-in-time (JIT), Kanban, and lean supply practices in aerospace. • Coordination with engineering, quality, and logistics teams for seamless order fulfillment. 4. Cost & Value Engineering • Proficiency in should-cost analysis, cost breakdowns of aerospace components. • Knowledge of Total Cost of Ownership (TCO) and lifecycle cost analysis. • Ability to drive VA/VE (Value Analysis/Value Engineering) initiatives with suppliers. 5. Digital & Analytical Skills • Proficiency with ERP/MRP systems and digital procurement tools (Ariba, Coupa). • Advanced Excel, Power BI, Tableau for spend analysis and supplier dashboards. • Understanding of digital twins, predictive analytics, and AI in supply chain forecasting. 6. Logistics & Trade Compliance • Import/export management, incoterms, customs documentation, and freight forwarding. • Cold chain/logistics knowledge for aerospace-specific spares and sensitive parts. • Familiarity with hazardous materials handling (IATA guidelines). 7. Continuous Improvement & Lean Six Sigma • Lean tools (VSM, Kaizen, 5S) to streamline procurement and fulfilment processes. • Green Belt or Black Belt Six Sigma certification for process optimization. • Driving automation and RPA/AI in purchase order management and supplier portals. 8. Technical & Cross-Functional Collaboration • Ability to work with engineering change management (ECN/ECO). • Understanding of bill of materials (BOMs) and product lifecycle management (PLM). • Technical background to read engineering drawings/specifications and work with Engineering. • Organization and time management skills • Mathematical skills • Reasoning ability • Problem Solving Skills • Out-of-the-box thinking • Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities. • Understanding of Eaton Business Excellence and Eaton Business Systems (CI, OpEx, Quality, Process) requirements • Business development skills • People management • Good communication & Presentation skills • Strategic Thinking & Decision-Making • Negotiation & Influence • Communication & Collaboration • Stakeholder & Relationship Management • Leadership & People Development • Problem-Solving & Analytical Thinking • Adaptability & Change Management • Emotional Intelligence (EQ) • Crisis & Risk Handling • Continuous Learning & Growth Mindset
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