Manager Operations - Global Brand Marketing
PVH Corp.
**Be part of an iconic story.**
TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube (https://www.youtube.com/user/tommyhilfiger) , Instagram (https://www.instagram.com/tommyhilfiger/) , TikTok (https://www.tiktok.com/%40tommyhilfiger?lang=en) )
**The Team**
This role sits in the _Global Brand Marketing_ structure that defines and executes the marketing strategy and delivers all creative content for Tommy Hilfiger globally. It is made up of _Brand Strategy, Product Marketing, Creative Direction and Operations_ pillars. The Operations pillar is the function which produces and scales all of Tommy Hilfiger’s global brand content (still, video, PDP, design, copy & guidelines). It’s the resourcing and planning backbone of the _Global Brand Marketing_ organization and makes sure the teams are set up for success in executing the TH Global Brand. Furthermore, it manages all content budgets and is responsible for the systems and processes needed to scale output.
**The Position**
The Manager Operations is responsible for brief intake, project pipeline planning, ensuring the right resourcing of teams and ensuring we are setup for success to deliver creative work.
Acting as a key point of contact within the Global Brand Marketing team, interacting with a wide group of stakeholders spanning the Global Marketing department, the Operations Manager works in close collaboration with the Creative Direction pillar as well as the Production & Operations team to make sure incoming projects are resourced.
Facilitating a seamless workflow and the smooth running of production resources, the Operations Manager ensures optimized delivery of creative assets across the Marketing functions and in line with business priorities. Building and maintaining positive partnerships with vendors and freelance resources, the Operations Manager secures external resources as required.
This is a dynamic role offering opportunity to positively impact both work and people.
**Key Responsibilities (including but not limited to)**
+ Interrogating briefs as they come in, and helping teams understand what makes a good brief
+ Brief intake and first line of communication with brief owners in clarifying and managing expectations, before being assigned to a Project Manager or Producer
+ Ensuring operational efficiency and alignment with business objectives
+ Managing workflow and operations for a team of designers and project managers, securing copy writer and art director resource on a per-project basis
+ Helping to ensure a manageable workload of the team
+ Creating and championing team workflows and processes - proactively making improvements
+ Pipeline planning
+ Sourcing and management of external resource via our manages service provider
+ Onboarding of new starters to ensure they have the information and tools they need
+ Account and financing setup of freelancers
+ Forecasting and management of the freelance budget
**The Ideal Candidate**
+ Minimum of 7 years’ experience in a creative agency / design studio environment
+ A deep understanding of balancing workflow and process within a creative environment
+ Full knowledge of the needs of building and managing an integrated design studio
+ A dedication to delivering the best creative work and culture
+ The ability to juggle multiple priorities with ease, employing a flexibility that allows the re-prioritization of tasks and quick reaction to last-minute requests, all while remaining calm and diplomatic in fast-paced, pressured situations
+ Capability to deliver amidst ambiguity and diverging opinion
+ An effective collaborator who builds bridges with teams and stakeholders
+ An enthusiastic team-player who is also self-initiating and motivated to work autonomously. One who enjoys working with others, sharing knowledge and best practices across the teams. Who strives to continually improve both the end result and the way we get there
+ Business level fluency in spoken and written English
\#LI-NV1 #LI-Hybrid
**Your Wellbeing is Our Priority**
In the heart of Amsterdam, PVH is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein.
+ **How we support you:** choose the hybrid setup and working hours that suit you, in addition to meeting-free Fridays, work from anywhere 4 weeks a year, 25 days of paid holidays, mental health days, parental leave, home office allowance, commuting allowances, employee assistance programs, and pension schemes
+ **Wellbeing:** exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs
+ **Campus:** extensive food and beverage offerings, top-notch restaurant, barista coffee bars, sky bar, monthly social events, weekly Thursday drinks, game nights, and campus-themed activities that will keep your social life busy
+ **Develop your career:** whether you lead a team or contribute your own expertise, everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals
+ **Be at the forefront:** stay closely connected to our brands, CALVIN KLEIN and TOMMY HILFIGER, and be a part of seasonal market launches, sample sales and receive employee discounts!
Check out our Amsterdam Campus here. (https://www.youtube.com/watch?v=wiwE6bHo3DE)
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about our commitments to Inclusion & Diversity here (https://www.pvh.com/company/inclusion-diversity) .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
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