Manage the Design and implementation packaging solutions across our portfolio of Product, Systems and Spares. 

Let’s talk about the team

We’re Designers. Inventors. Innovators. Solving real problems for real people, always on the lookout for better. Changing 250 million lives by 2025 is demanding. But it also rewards bright, passionate, original thinking and hardworking people. And none of us here would have it any other way.

Let’s talk about the role

Within the newly formed Customer Experience group – Joining the Hardware Experience team, the role of Manager – Packaging Experience will support our mission to change lives and transform how we deliver our product/s to the people we serve. The role will lead & nurture a diverse, collaborative & hardworking team of Designers, Engineers & Creatives focused on delivering a Packaging Experience that supports our best-in-class Product & Experience.

With a global reach & wide network of suppliers globally this role will bring opportunity for continual learning & development whilst helping to define our strategy, enabling tech and process to achieve our vision & sustainability response.

Responsibilities

PRODUCT TEAM INFLUENCE

Lead the research, design, testing and production-implementation of new product packaging.Proactively lead the tracking of industry trends, technologies, materials & developments with strong focus on Sustainable Packaging solutions.Ensure our work complies the ResMed quality systems & standards and develop requirements pertaining to packaging.Ensure the team work to regulatory requirements such as the FDA & MDR.Nurture & develop talent & team to build packaging capability for ResMed.

ORGANISATIONAL INFLUENCE

Provide packaging design & development leadership, consultation and strategy to management; leveraging insight, experience and knowledge.Make significant contributions to organizational objectives directly affecting the Customer Experience for products.Ensure we design for positive impact on ResMed’s sustainability targets. Including but not limited to Product Carbon Impact, Product & Packaging Recycling, and global freight & logistics – both sea & air.Elevate Packaging Experience within the business - guiding and mentoring others to ensure a unified approach and methodology.

MARKET INFLUENCE

Work to the aspiration that ResMed’s Packaging Portfolio comes to be recognised as industry best practise.Supporting ResMed’s Product & Experience Vision.Set new industry standards for holistic Customer Experience & Sustainability in Packaging.

Let’s talk about you: 

To excel as Manager – Packaging Experience, you will need to be a strong communicator with a logical and methodical approach to problem solving and proven ability in understanding complex requirements from a diverse customer base. The skills of a great Manager – Packaging Experience should also include:

Customer-first mindset

Deep understanding of our customers experiences & the role which Packaging plays. With the passion to continuously evolve and influence the way we design & develop Packaging to support a step-change in how a customer interacts with & perceives our Product.

Strategic & visionary thinking

Develop and execute a Packaging Solutions Portfolio that is strategically aligned with the company's global business objectives, whilst appreciating cultural nuances, preferences, and behaviours in different regions. Curiosity & growth mindset is key.

Inspirational Leadership

Able to inspire teams through deeply considered vision that empowers individuals and teams, igniting enthusiasm, fostering collaboration, driving to exceptional results.

Technical Proficiency

Strong understanding of Packaging design & development principles, materials & processes. Ability to nurture & coach these capabilities, and keep abreast of emerging trends in design, research & technology to drive best-in-class teams.

Ability to Influence

Influence the organization to drive customer centric & sustainable Packaging – focused on design excellence to elevate the perception, impact & performance of our packaging portfolio across ResMed, it’s customers & industry.

To get us really excited you will have the above attributes and the following qualifications and experience:

Experience in a new product or packaging development and volume manufacturing environmentManufacturing process & materials knowledge for diverse types of packaging solutionsKnowledge of Design for Manufacturing (DFM), and Design for Assembly (DFA)Working within a strict quality system and regulatory environmentExperience or readiness to lead & develop a teamDegree or Tertiary Qualification in Packaging Engineering or Design, Industrial Design, Mechanical Engineering or equivalentDemonstrated capability and experience in packaging or product design & engineeringExperience in design for global freight & logistics – both sea & air - is highly desirable

Ready to make a global impact? Join us.

#LI-APAC

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.