The Manager of Patient Access is responsible for planning, managing and directing all Pre-Arrival services including: pre-registration, insurance verification, authorization/pre-certification/referrals, medical necessity screening, and Point of Service collections.  Reviews and interprets reports including dental reports, productivity reports, quality and all other reports as necessary.  Responsible for analysis and resolution of problems related as well as personnel activities including hiring, training, development and termination of assigned staff.  Ensures all Patient Access locations are appropriately staffed, trained, develops and enforces policies, procedures and operational guidelines consistent with the mission and the strategic plan of Covenant Health System. 

Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:

Bachelor’s Degree in Healthcare related field or equivalent education/experience 3 years of Management experience in Patient Access in a large hospital or large Ambulatory Care environment.

Preferred qualifications:

CHAM certification upon hire.

Why Join Providence?  

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.