Profile: Content Writer / Coach

Qualifications:

Minimum of 3 years of experience in content writing, proofreading and editing online help content or customer support/agent-facing help content. Bachelor's degree in Mass Communication, Journalism, Literature, or any related field. Understand client brief, the product/services and all its aspects Create, update and publish content as required Assist in developing communication goals and objectives. Conduct research and gather appropriate information from relevant sources Define content creation approach for the customer per the content strategy defined Play a critical role in shaping product experiences for users Set the tone of voice for UX and product experience copy, if required. Develop standards and guidelines for style of content to be created, if required. Adapt writing style according to brand guidelines and tone of voice Conceptualize and create develop/refurbish and manage copy for customers’ websites or any collateral / promotional material meant for the online medium Make editorial alterations as required. Must be amenable to work on a night shift and onsite in Taguig.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.