At Riverside, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our organization is running optimally and safely, helping keep the community healthy. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to succeed in our close-knit, safety-focused culture working together as a team. The careers we offer are meaningful because the work we do matters. Join us!
FTE: 1.000000
Shift: Days
Location: RIVERSIDE MEDICAL CENTER
Summary:
Position Location: On-Campus
Position Pay Grade Range: $40.10 Min - $52.12 Max
FLSA Status: Salaried exempt
Riverside Healthcare in Kankakee, Illinois, is seeking a dedicated and experienced Manager of Quality Improvement. This leadership role provides leadership and directs work efforts associated with the quality program activities such as patient safety, public reporting, regulatory and accreditation readiness and performance improvement. This position is responsible for overseeing the development, coordination, and strategic development of initiatives within the health system that will help improve quality metrics.
The ideal candidate will work collaboratively with clinical and administrative team to enhance patient care, ensure compliance with federal; and state regulatory standards. Promote a culture of continuous improvement throughout the organization. Provides guidance and structure for holding coworkers and facility accountable for achieving performance goals. As a salaried professional, you may be expected to work above your FTE. As a leader, you will have 24/7 accountability for department/area. Additionally, this position requires flexibility with assignments within professional scope/duties/licensure.
Required Experience:
• Minimum of 5 years in healthcare experience in healthcare quality management or risk management with at least 2 years in a managerial or leadership role.
• Experience in data analysis, project management, and compliance with healthcare standards.
• Competence in application of problem-solving frameworks such as six sigma, DMAIC, PDCA Cycle
• Strong knowledge of quality improvement methodologies (e.g., ISO 9001, Lean, Six Sigma, PDCA) and regulatory standards.
• Excellent analytical, problem-solving, and communication skills.
• Proven ability to lead teams and manage projects effectively in a fast-paced healthcare environment.
Preferred Experience:
• Prior experience with implementing new processes
• Strong organization skills with the ability to prioritize and effectively manage multiple engagements while leading a team to meet organizational goals and strategic intents
• Proficient in the application of problem-solving frameworks such as six sigma, DMAIC, PDCA Cycle
• Leading and participation in processes to prepare for, participate in, and follow up on regulatory, accreditation and certification surveys and activities.
Required Licensure/Education:
· Bachelor’s Degree in Nursing (BSN), Healthcare Administration, or a related field. If a RN, BSN degree is required.
· Effective 4/01/2024: Upon hire or within 12 months of start date, must complete and maintain a nationally ANCC-recognized nursing leadership or nursing specialty certification.
Preferred Licensure/Education:
· Active Registered Nurse (RN) license or relevant healthcare license.
· Master’s degree preferred
Responsibilities:
Essential Duties and Responsibilities:
• Develop and implement quality improvement strategies and programs that align with organizational goals and regulatory requirements.
• Monitor and analyze quality metrics, patient outcomes and performance indicators to identify trends and patterns in data that will facilitate improvement.
• Lead interdisciplinary teams in quality improvement projects, facilitating meetings and ensuring effective communication among stakeholders.
• Use performance and process improvement (PPI), project management and change management methods to support operational and clinical quality initiatives, improve performance and achieve organizational goals.
• Conduct regular audits and assessment to ensure compliance with healthcare standards and best practices.
• Provide training and support to staff on quality improvement methodologies tools and processes.
• Collaborate with clinical leadership to develop and implement evidence-based practices that enhance patient safety and quality of care.
• Oversee quality healthcare reporting requirements for data acquisition, analysis, reporting, and improvement.
• Stay current with industry trends, regulations and best practices in quality improvement and patient safety.
• Ability to prioritize, organize, carry out work assignments independently and efficiently and have the ability to work independently and be self-directed and flexible.
Education:
Essential:
* BACHELOR SCIENCE NURSING
Riverside Healthcare is revolutionizing care using leading-edge technology to diagnose and treat patients. We are ranked top in the nation for performance in neurosurgery, orthopedics, and heart surgery and have also been named one of the nation's 100 Top Hospitals by Truven Health Analytics seven times. Riverside is nationally recognized for our specialty programs in obstetrics, trauma, oncology, rehabilitation, geriatrics, occupational health, psychiatric services, and treatment of alcohol and chemical dependency, as well as patient safety. We combine innovation and convenience at state-of-the-art facilities located in communities throughout the greater Kankakee area.
Riverside Medical Center proves that truly progressive medicine is being delivered in Chicago's southwest suburbs and East Central Illinois. Join a team that is not only concerned with providing the best care possible but also with offering a work environment of advancement and growth. Riverside is a place that embraces a culture where opinions count and dedications is respected, where superior performance is rewarded with competitive salaries and excellent benefits.
Other information:
Exposure/Sensory Requirements:
Exposure to:
Chemicals: White out for correction of typing/writing corrections.
Video Display Terminals: Extreme
Blood and Body Fluids: Minimal risk - very restricted direct patient contact with this type of patient. This is reduced by following universal precautions.
TB or Airborne Pathogens: Minimal risk - very restricted direct patient contact with this type of patient. This is reduced by following universal precautions.
Sensory requirements (speech, vision, smell, hearing, touch):
Speech: Required to communicate with physicians, hospital staff, and others.
Vision: Needed to perform chart review data, computer screen work.
Smell: NA
Hearing: Needed for telephone , physician, hospital personnel and other communication.
Touch: to manipulate tools, equipment.
Activity/Lifting Requirements:
Average Hours per Week: 40
Shift: Days
Percentage of time during the normal workday the employee is required to:
Sit: 75%
Twist: 0%
Stand: 2%
Crawl: 0%
Walk: 10%
Kneel: 1%
Lift: 10%
Drive: 0%
Squat: 2%
Climb: 0%
Bend: 2%
Reach above shoulders: .5%
The weight required to be lifted each normal workday according to the continuum described below:
Up to 10 lbs: Frequently
Up to 20 lbs: Occasionally
Up to 35 lbs: Not Required
Up to 50 lbs: Not Required
Up to 75 lbs: Not Required
Up to 100 lbs: Not Required
Over 100 lbs: Not Required
Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):
Chart reviews will be done retrospectively. Charts need to be lifted from Medical Records box and placed in a cart and wheeled to office for review. Charts are wheeled or carried to department chairman's office or meeting place for peer review.
Maximum consecutive time (minutes) during the normal workday for each activity:
Sit: 240
Twist: 0
Stand: 5
Crawl: 0
Walk: 15
Kneel: 5
Lift: 5
Drive: 0
Squat: 5
Climb: 0
Bend: 2
Reach above shoulders: 1
Repetitive use of hands (Frequency indicated):
Simple grasp up to 10 lbs. Normal weight: often
Pushing & pulling Normal weight: often
Fine Manipulation: Turning pages of a chart, weight varies with size of chart. Enter data into the computer frequently.
Repetitive use of foot or feet in operating machine control: None
Environmental Factors & Special Hazards:
Environmental Factors (Time Spent):
Inside hours: 6-8
Outside hours : 0
Temperature: Normal Range
Lighting: Average
Noise levels: Average
Humidity: Normal Range
Atmosphere: Odors, Dust
Special Hazards: NA
Protective Clothing Required: None