Manager Recruitment Systems and Data integrity Job ID: 10471 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: Human Resources Data Science Date Posted: Feb 7, 2025 Description JOB TITLE : Manager, Recruitment Systems and Data Integrity SALARY RANGE : $110,000 - $125,000 HAY POINTS : 551 DEPT/DIV: People Department/Human Resources Data Science SUPERVISOR : Director Talent Analytics & Systems LOCATION : 2 Broadway New York, NY 10004 HOURS OF WORK : 9:00 am - 5:30 pm (7 1/2 hours/day) This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. SUMMARY : The Manager, Recruitment Systems and Data Integrity ensures the accuracy, compliance, and optimal performance of recruitment technologies, including the ATS, ERP Systems, and SaaS platforms, to streamline Talent Acquisition processes across all agencies. The role exists to drive system efficiency, and maintain data integrity, and align recruitment technologies with organizational goals, while strategically optimizing recruitment workflows to support enterprise-wide hiring strategies and future growth. RESPONSIBILITIES : + Select, develop, and motivate personnel within the Talent Acquisition department while fostering the growth of end-users in effectively leveraging the Applicant Tracking System (ATS). Provide tailored training, coaching, and support to enhance system proficiency and ensure best practices are consistently applied. Create a professional and inclusive environment that empowers users to maximize system functionalities, contributing to efficient and compliant recruitment processes. + Conduct regular audits of the Applicant Tracking System (ATS) and other recruitment platforms to ensure data integrity, accuracy, and compliance with internal policies and external regulations. Develop and implement audit processes to identify and rectify discrepancies in applicant data and recruitment actions. Stay informed of relevant laws and regulations, making necessary updates to ATS processes to maintain compliance throughout the recruitment cycle. + Configure the ATS and ERP recruitment systems to meet evolving business needs, ensuring the platforms are optimized for efficiency, user experience, and data integrity. Collaborate with IT and ATS vendors to develop and execute test plans for system updates, troubleshoot both routine and complex technical issues, and implement system enhancements. Actively incorporate feedback from end-users to improve system usability and functionality while maintaining operational continuity. Drive the strategic integration of recruitment systems to streamline workflows, enhance recruitment processes, and align with organizational goals. + Manage applicant data within the ATS to ensure timely and accurate entry, maintenance, and reporting of data. Develop and maintain standardized processes for data management to ensure consistency and accuracy. Generate and analyze reports to provide actionable insights into recruitment metrics, trends, and areas for improvement, supporting data-driven decision-making across all agencies. + Partner with HR Business Partners and Talent Acquisition teams across all agencies to deliver effective support and training on ATS functionalities and best practices. Develop comprehensive training materials and conduct large-group training sessions to ensure users understand the system and adhere to compliance requirements. Serve as the primary point of contact for ATS-related queries and issues, providing timely and effective solutions. + Identify opportunities to enhance recruitment processes and system usage through innovative solutions and best practices. Lead cross-functional initiatives to improve the efficiency, accuracy, and compliance of recruitment operations. Collaborate with stakeholders to implement strategic improvements that support organizational goals. + Lead implementation of new system features and integrations for ATS and ERP recruitment platforms to align with long-term organizational objectives. Drive system modernization efforts to support workforce planning and enhance recruitment capabilities across the organization. + Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES : + Strong understanding of recruitment workflows and talent acquisition processes, with the ability to align systems with organizational goals. + Must have knowledge of HR processes, recruitment cycles, and data compliance requirements (e.g., GDPR, OFCCP, or similar) to ensure legal and policy adherence. + Must have knowledge of configuring, testing, and managing Applicant Tracking Systems (ATS). + Expertise in data visualization tools (e.g., Tableau, Power BI) to create actionable insights from recruitment metrics. + Proficiency in data analysis tools (e.g., SQL, R, Python) and reporting software to analyze and interpret complex data sets. + Strong understanding of data management and governance practices to ensure accuracy and compliance. + Demonstrated analytical capabilities, with excellent problem-solving skills and a strategic mindset to drive process improvements and system efficiency. + Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing short- and long-term goals. + Demonstrated ability to lead cross-functional teams and manage relationships with internal stakeholders and external vendors, including ATS providers, background check vendors, and public entities. + Demonstrated ability to work in a high-profile, high-pressure environment while managing competing priorities effectively. + Strong communication and interpersonal skills to deliver effective training, support, and collaboration across all levels of the organization. + Demonstrated ability to communicate effectively with key internal and external stakeholders, including staff at federal or state agencies and external vendors. + Excellent organizational and presentation skills to support reporting, training, and team development initiatives. + Strong project management skills, with the ability to manage multiple priorities, deadlines, and long-term projects effectively. + Demonstrated ability to complete projects efficiently while identifying opportunities for process improvement and innovation. + Demonstrated proficiency in Microsoft Office Suite or comparable applications, including Word, Excel, PowerPoint, and Outlook. + May need to work outside of normal work hours (i.e. evenings and weekends) + Travel may be required to other MTA locations or other external sites EDUCATION AND EXPERIENCE : REQUIRED: + Bachelor’s degree in Human Resources, Business Administration, Informatio n + Systems, or a related field. + Minimum of five (5) years of experience in HR, with a focus on recruitment operations, data management, and system administration. + Minimum three (3) years of experience in technical tools SQL, R, or Python. + Experience with Applicant Tracking Systems, preferably in a configuration, system management or optimization roles. + (2) Years proven experience implementing and integrating SaaS platforms and ERP systems in HR environments. PREFERRED: + Master’s degree in Human Resources, Business Administration, Information Systems, or a related field. + At least 8 years of experience in HR, with a focus on recruitment operations, data management, system administration, and strategic responsibilities. + Experience in a large, multi-faceted, fast-paced organization or governmental body, ideally involving complex recruitment and data management processes. + Progress toward or attainment of certifications in HRIS, Applicant Tracking Systems (ATS), data management, or technical skills such as SQL, R, Python, data visualization tools (e.g., Tableau, Power BI), or project management (e.g., PMP, PRINCE2). + Familiarity with the MTA’s policies, procedures, and recruitment systems, or equivalent experience in a large public-sector organization. OTHER INFORMATION: Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). EQUAL EMPLOYMENT OPPORTUNITY: MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.