The role is responsible for managing Customer Service and Logistics Operations of the Region. _CFA & Transport Management_ + _Manage CFA operation of the Region_ + _Ensure statutory compliance at CFAs_ + _Responsible for infrastructure upgradation of CFAs in line with business need_ + _Ensure compliance on distribution & quality SOPs_ + _Source transporters for secondary distribution_ + _Process payments of CFAs and transporters_ + _Identify and drive M&P initiatives and service level improvement opportunities_ _Stock Management_ + _Ensure stock replenishment at CFA as per forecast by co-ordinating with Distribution Planning Manager_ + _Monitor FEFO & stock freshness at CFAs_ + _Ensure timely disposal of market return damages & expiries_ _Budgeting & Spend Management_ + _Responsible for preparing Distribution Budget for the region and tracking budget vs spend_ + _Responsible for rate negotiation with C&FAs, warehouse agencies and transporters_ _Customer Service_ + _Single point regional co-ordinator for SC related queries_ + _Oversee POSM distribution and sharing of information to sales team_ + _Ensure adherence to SLAs with internal and external stakeholders_ An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com