About Us
 

Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.

 What you’ll do & how you’ll make your mark.

Responsible for overseeing the HR Employee Experience team, ensuring the delivery of high-quality HR services across Newfold’s global employee population. This role involves managing day to day HR operations, optimizing HR processes, and providing exceptional experiences throughout the employee lifecycle.

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Lead the employee experience team providing guidance, support, and development opportunities.  Foster a positive, collaborative environment to support achievement of the team’s goals. 

Oversee day to day HR operations including employee query management, onboarding and offboarding, compliance and audits, benefits administration, and HR data management.

Manage responses to employee inquiries related to HR services ensuring adherence to service level agreements.  Provide guidance to employees and managers on HR policies and procedures.  Ensure consistent application of HR policies across the organization.

Identify opportunities for process improvement and lead initiatives to streamline HR operations, leveraging technology.

Develop and implement policies and procedures to enhance efficiency and consistency. 

Monitor and analyze metrics to drive data-informed decision making.

Ensure compliance with laws, regulations and company policies.  Manage reporting and audits.

Collaborate with HR Business Partners and Centers of Excellence to ensure a cohesive HR service delivery.

Who you are & what you’ll need to succeed.

Must be a graduate of Psychology, Human Resources, Business Administration, or a related field. 

5+ years of experience in HR management with a focus on HR operations or shared services.

Strong knowledge of HR processes, systems, and best practices. 

Exceptional leadership, problem solving, communication, and interpersonal skills

Strong customer orientation and commitment to continuous improvement. 

Why you’ll love us.

Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.

We celebrate one another’s differences.  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with Newfolders globally.

We care about you. We are a family, and we care about you and your family’s physical and mental health by providing competitive HMO benefits – 175k MBL with one free dependent upon one year of service!

Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.