Manager/Sr. Manager, Solutions Delivery APAC
eightfold.ai
Eightfold (https://eightfold.ai/) was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who they are and their network's strength vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals and how jobs and career decisions are made. Eightfold offers the industry’s first AI-powered Talent Intelligence Platform to transform how organizations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their careers.
To date, Eightfold AI has received more than $410 million in funding and a valuation of over $2B (https://eightfold.ai/blog/eightfold-ai-raises-220m/) from leading investors to further our mission of finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society - employment, working on hard business problems, and being part of an amazing growth story - Eightfold is the place to be!
About the Role
We are looking for a motivated functional manager to lead our APAC team who is passionate about delivering successful outcomes for enterprise customers. The Manager/SM (PDM) is both a people manager and Functional Consultant and expert in their domain. In this critical role - the PDM Manager will accelerate time to value of business outcomes and ensure successful large-scale and complex implementations integrating with a robust tech stack (Workday, Success Factors, Oracle, etc.).
Practice Ownership
+ The PDM Manager / Senior Manager serves as the functional lead for Eightfold.AI’s enterprise customers throughout Eightfold’s Talent Intelligence Platform implementation and successful go-live journey.
+ Provide strategic functional leadership and guide customers through intricate implementation processes
+ Clearly understand customer business challenges and use cases.
+ Advocate for customers, serve as an escalation point, and ensure timely issue resolution.
+ Demonstrate benefits of the Eightfold Talent Intelligence platform to address customer challenges.
+ Configure EF’s AI Platform according to Best Practices for quick Time to Value.
+ Perform testing on the platform to ensure accurate configuration.
+ Provide expertise and guidance to both internal teams and external partners/customers.
+ Ensure timely delivery of assigned implementation.
+ Build and nurture collaborative relationships with internal teams, including Product, Engineering, and Solution Architects.
+ Continuous review and improvement of methodology and delivery best practices- encouraging innovation in technology and process.
People Management:
Ensure your team of functional experts deliver exceptional project outcomes with a strong focus on customer satisfaction
Participate in resource planning, resourcing allocation and capacity planning.
Develop strategies for knowledge management, practice growth, and team enablement, aligned with the broader Solution Delivery goals.
Create a high-performance culture through ongoing coaching, feedback, and career development initiatives.
What we need:
+ 5-10+ years of experience in: people management, functional consulting, professional services, and/or project management
+ Proven track record in leading large-scale ATS/HRIS system implementations (e.g., Workday, SuccessFactors, Oracle, or other talent/recruitment management platforms).
+ Bonus points for hands-on experience with Workday Talent implementations, including configuration of HCM, Talent Acquisition, Talent Management, Performance, and related reporting.
+ Strong Project execution and project management skills
+ Strong functional consulting experience with expertise in defining business requirements and managing scope for change orders and expansions.Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts to non-technical audiences.
+ Strong presentation skills, capable of delivering compelling demonstrations of the platform's value.
+ Working knowledge of API integrations, data migration, and platform scalability considerations.
+ Analytical mindset with the ability to evaluate technical configurations and recommend optimizations.
+ Experience in managing IT, consulting, or SaaS projects/implementations
+ Strong resource planning and capacity management skills to align team efforts with project goals and timelines.
+ Ability to work with different functional & technical consultants
+ Bachelor's degree in IT or Engineering or equivalent work experience
+ Hands-on experience with enterprise-grade HCM systems, SaaS platforms, or project management technologies is highly desirable.
We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in your work and see your work's positive impact on your colleagues, our customers, and the world. We believe in providing transparency and support so you can do the best work of your career.
Hybrid Work @ Eightfold: We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. We ask employees within commuting distance of our London office, located at 52 Grosvenor Gardens, to work from the office one to two days a week based on their commute time.
Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions. #LI-Remote
Our customer stories- https://eightfold.ai/customers/customer-stories/
Press- https://eightfold.ai/about/press
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