You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The International Strategic Initiatives (SI) team sits within Global Strategy and Capabilities (“GS&C”) in Global Merchant & Network Services and is responsible for driving thought leadership for growth opportunities. This exciting role provides a fantastic opportunity to drive meaningful change in the Global Merchant & Network Services organisation and will give successful applicants a deep insight into the operational, financial and processes of the American Express acquiring business. The team works across business units, engages with a wide variety of stakeholder groups, conduct research and analysis to answer key business questions and deliver sound recommendations across a range of projects impacting the merchant organization. In addition, the team provides end to end leadership of initiatives supporting key organisational objectives and leads certain long-term analytical projects from inception to delivery.

Responsibilities include

Performing analysis and research to develop insights and solutions to tackle the highest GMNS strategic priorities. Identifying impactful business questions and executing interviews with business stakeholders both within GMNS and the Blue Box. Accessing subject matter experts and performing external research to inform different organizational and strategy recommendations. Synthesizing learnings through information/data-analysis, including business case creation. Creating high-quality recommendations for project sponsors Managing projects with multiple workstreams and accelerated timelines. Collaborating with talented teammates to deliver significant and sustainable results. Presenting to senior leaders on analyses and recommendations.

Minimum Qualifications

Strategic thinker who can synthesize complex dynamics, isolate key questions, structure and organize work to analyze and propose solutions to solve key business challenges. Highly curious & analytical individual who craves data to surface insights and inform and develop business strategy. Aptitude for building forward looking strategy with the ability to operate fluently across data quality, management, analytics and governance. Superior analytical skills – ability to analyze/understand large data sets, synthesize and draw out relevant insights. Knowledge of an analytical language (SQL, BigQuery, Python, R) is a plus. Impactful and efficient communicator with ability to simplify complex messages into clear and actionable recommendations and confidently deliver to executive level audiences Proven ability to build strong relationships, influence senior leaders and stakeholders, collaborate across a cross-functional team, and build followership Strong work ethic with comfort working in a dynamic, collaborative, fast-paced, global team Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence Strong sense of responsibility and accountability

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.