About Us

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States, Canada, Puerto Rico, Australia, United Kingdom and the rest of the world with franchise partnerships. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, Mark and Graham, and GreenRow. Our passion for high-quality products, functional design, outstanding customer service, enhancing the lives of our customers and the communities remains as our core values.

Today, we are a more than USD 8.7 billion company, with a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

The Singapore regional office was set up in 2008 and we currently have more than 160 associates in functions such as sustainability, customs & compliance, finance, human resource, information technology, inventory planning, logistics, sourcing and quality assurance.

The Asia team is an inclusive employer where we recruit and provide employees with fair opportunities on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability. Find out more about us at our WSI LinkedIn Page!

JOB PURPOSE:

A regional role who partners with our cross-functional team to improve vendors and factories’ compliance performance and to meet 2030 sustainability goals.

 

JOB RESPONSIBILITIES & DUTIES:

Social performance

Project management on human rights due diligence and traceability projects. Research and recommend compliance and sustainability best practices within the industry/region to share with factories as well as internally to continuously improve Williams-Sonoma program. Build effective relationships with in-country office team to solicit their commitment and support to impact improvements at partner factories Manage service providers that are related to due diligence and traceability work

Social impact

Ensure WSI meets its public worker wellbeing goals of 75% of product purchases coming from vendors with a worker wellbeing program by 2030 and $10M paid in Fair Trade Premiums by 2025   Work closely with Director/Manager Sustainability to build out Social Impact strategies, create goals (internal + public) and share updates on progress to goals.   Manage the relationship with all Social Impact nonprofit partners (attend monthly calls, steering committee meetings, summits, conferences, etc.)   Work closely with in-country Sustainability Managers to ensure successful execution and ongoing operations of each Social Impact initiative (host monthly check in calls, troubleshoot factory challenges, facilitate communications b/w partners + field staff, etc.)   Oversee and ensure successful launch and communication of programmatic updates to Social Impact initiatives to all WSI brands, such as: launching new factories/ vendors / geographies, program changes (trade standard, premium changes, Fair Trade 2.0), operational streamlining (ex: PLM updates), new program launches, etc.   Research and pilot new programmatic opportunities

Communication and engagement

Represent WSI and its interests in multi-stakeholder groups, including external stakeholders, government officials, NGOs etc. as directed by Management Escalate potential crisis situations to management, as appropriate Manage regular reporting requirements as directed by management 

 

KEY ATTRIBUTES:

Embodies the highest level of personal and professional integrity and ethics. A true passion for Running a business with purpose and achieving positive social and environmental impact Maintains a global perspective and is culturally sensitive and aware.  Influences key members of an organization at all levels. Possesses a personally engaging style with excellent written and verbal communication skills. Thrives in a collaborative team environment. Demonstrates a creative, energetic and motivated spirit.

 

COMPETENCIES & EXPERIENCE: 

Bachelor's degree in Sustainability, Social Studies or a related field; 8 years or above experience in the field of social responsibility either at an audit firm or at a retailer (auditing, developing or enforcing remediation) Strong communication and presentation skills Strong information-seeking skills and a drive to make things happen Ability to understand challenges or underlying concerns, share ideas and develop effective responses or elevate to higher management Ability to work independently and cooperatively in a diverse group Ability to network, influence, and utilize internal and external resources Demonstrated leadership capability, including the ability to motivate and mentor others within work group Ability to lead initiatives and project teams Fluency in written and spoken English

 

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