JOB SUMMARY (Summarizes the major purpose and primary responsibilities)
The job will act as the strategic talent acquisition partner for a major business unit and will also lead a functional recruiting team. Will be responsible for developing customized recruiting strategies for the business unit and will partner with the HR client engagement lead and HRBPs to inform and influence senior business leaders on key talent acquisition issues, actions, and strategies. The CRM will also partner with peers to ensure that staffing needs across all client areas are met.
ESSENTIAL RESPONSIBILITIES (Describes the critical tasks, duties and responsibilities of the position.)
Performs management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.Plans, organizes, staffs, directs and controls the day-to-day operations of the department; develops and implements policies and programs as necessary; may have budgetary responsibility and authority.Partners with the recruiting team and HRBPs to inform & influence senior business leaders in client areas on key talent acquisition issues, actions, and strategies. Interprets business requirements and translating them into successful recruitment solutions. Drives proactive candidate pipelining, slate quality, and diversity. Ensures functional team effectively executes the full cycle recruitment process, including creative sourcing, resume evaluation, and candidate screening for their functional recruitment. Monitors requisition volume in partnership with recruiters and assigns activity to team members based on volume, expertise, skill level, etc. Develops team that leverages innovative candidate sourcing to produce sustainable talent pipelines of active and passive candidates for all relevant functional areas. Reinforces adoption of standardized workforce planning/talent forecasting methodology to improve sourcing strategies and talent acquisition responsiveness.Evaluates labor market data on a regular cadence, with an emphasis on critical roles. Partner with compensation team to address compensation competitiveness as necessary.Collaborates within and across enterprise teams to support recruitment process improvements and sharing of best practices to continuously evaluate customer experience.Other duties as assigned or requested.REQUIRED EDUCATION
Bachelor's Degree- Business Administration/Management, Human Resources or other related area.
Substitutions (Acceptable substitutions in lieu of a degree 1 ½ years’ experience = 1 year college)
No Substitutions
PREFERRED EDUCATION
EXPERIENCE
Minimum: This section refers to the minimum years and type of applicable experience needed to perform the job. Minimum requirements must be non-comparative, objective, and relevant.
Preferred: This section refers to additional desired years and type of experience that the hiring manager would prefer, above and beyond the basic requirements of the job.
10 years' or related work experience, ideally including a combination of both corporate and agency environments
Prior experience to include: using an applicant tracking system (ATS) to source, track, and measure results; working in an OFCCP regulated environment; leading a team of recruiters.
Experience with Workday (ATS/HRIS)
AIRS recruitment certifications
KNOWLEDGE, SKILLS & ABILITIES (List the attributes required to perform the job through demonstrated service, education or training)
Expert knowledge in candidate sourcing skills using a wide array of techniques, focus on direct sourcingExtensive experience leading the recruitment process.Ability to independently manage multiple competing demands and constantly re-prioritize with ease.Excellent project management and communication skillsSelf motivated and acts with a sense of integrity and urgency and a strong customer focusHistory of successful interaction and ability to build credibility with senior-level business executives and the ability to influence decision making and negotiate with candidates and customersExperience with process improvement tools, service level agreements (SLAs), and recruiting metricsProficiency with the Microsoft Office SuiteREQUIRED LICENSURE (Licenses that are required to perform the job)
PREFERRED LICENSURE
TRAVEL REQUIREMENT: 0 - 25%
(List % of time traveling)
LANGUAGE REQUIREMENT (other than English)?
(List primary language)
PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS
(The physical, mental demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential function of their job. Reasonable accommodations will be made when necessary to enable individuals with disabilities to perform the essential duties of the position, to the extent that they do not cause undue hardship.
Position Type:
Office-Based
Office-Based Positions
An employee in this position works in an office environment. The position frequently requires the employee to communicate effectively with others both inside and outside the workplace (e.g., in person, via telephone, via email). The employee must be able to understand, interpret and analyze data, solve problems, concentrate, and research, use available technological resources and systems (e.g., computers and computer programs), multi-task, prioritize, and meet multiple deadlines to complete essential tasks. The employee generally works in a fast-paced and frequently stressful environment, must attend work on a regular and reliable basis as well as adhere to all workplace policies, and may be called upon to work outside regular business hours.
Teaches/Trains others regularly Frequently
Travels regularly from the office to various work sites or from site-to-site Rarely
Works primarily out-of-the office selling products/services (Sales employees) Does Not Apply
Physical Work Site Required No
Mostly On-The-Road Positions
An employee in this position may work in a home or company office environment but is also frequently driving to and from various locations to perform the work off-site. The position frequently requires the employee to communicate effectively with others both inside and outside the workplace (e.g., in person, via telephone, via email). The employee must be able to understand, interpret and analyze data, solve problems, concentrate, and research, use available technological resources and systems (e.g., computers and computer programs), multi-task, prioritize, and meet multiple deadlines to complete essential tasks. The employee generally works in a fast-paced and frequently stressful environment, must attend work on a regular and reliable basis as well as adhere to all workplace policies, and may be called upon to work outside regular business hours.
Non-Office-Based Positions
An employee in this position is frequently required to move throughout the workplace, sit, stand and walk, use hands and fingers to hold objects, tools or controls, possess fine motor skills (e.g., to write and operate a computer or to steer transportation equipment), possess gross motor skills (e.g., to carry items), reach with hands and arms, climb stairs and ladders, balance, stoop, kneel crouch and crawl, communicate effectively, and talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must be able to work in a busy environment where decisions often must be made quickly, must attend work on a regular and reliable basis, must adhere to all workplace policies, and may be called upon to work outside regular business hours. This work occurs in a [example: warehouse, hospital or provider’s office or mailroom].
Lifting: up to 10 pounds Does Not Apply
Lifting: 10 to 25 pounds Does Not Apply
Lifting: 25 to 50 pounds Does Not Apply
ADDITIONAL INFORMATION
Changes Approved By:
Melanie Lysne
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
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