Description

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

The Manager-Technical Contract Remedies is responsible for driving improved vendor performance by implementing liquidated damage remedies for late delivery of aircraft parts. Manager will supervise four direct reports, including four international team members, tasked with identifying, initiating and settling lead time and turnaround time claims, along with tracking, collecting and processing payment of such claims from United's aircraft goods and services suppliers. This position acts as the primary liaison to the Strategic Sourcing department in the development of contract language in support of acquiring such remedies and serve as an expert in the area of technical contract product support provisions and contract incentives.

Perform and supervise analysis of annual volume of over 120,000 purchase orders and 150,000 repair ordersIdentify available remedies from overdue orders. Initiate and settle over 600 claims per yearMaintain, update and refine a master parts database to properly and accurately associate each and every aircraft part in the Company's system to a particular vendor and product support agreement for the purpose of collecting remediesMaintain proficiency and currency with Warranty Administration team by supporting a portfolio of claims with vendorsCollaborate and liaise with the Strategic Sourcing team in the drafting of liquidated damages language in new agreementsSupport recurrent training of product support provisions contained in all technical contracts

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

QualificationsWhat’s needed to succeed (Minimum Qualifications):Bachelor’s Degree3 years of experience in supply chain, logistics, finance, or similar industryPeople leadershipUnderstanding of material logistics, supply chain management and contract administrationStrong negotiation, communication, analytical and organization skillsSophisticated MS ExcelMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is a crucial function of the positionWhat will help you propel from the pack (Preferred Qualifications):Three (3) years' experience initiating claims using data extracts, filtering transactions with available knowledge of existing contracts, negotiating settlements with all suppliers and processing paymentsBoeing PSAA and Airbus SSC product support provisionsAble to draft concise product support contract termsSophisticated knowledge of SCEPTREAble to write sophisticated SQL queries

The base pay range for this role is $99,750.00 to $135,960.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.