Position Summary:
Under the general supervision of and directly responsible to the Director of Patient Care Services - Emergency, promotes optimal emergency trauma care services through implementation of programs, coordination of activities, and evaluation of systems, processes and outcomes. Responsible for logistic information, coordination of the daily data processing, and monitoring of the effectiveness of interaction of all involved services, including case management and resource utilization.
Essential Functions and Responsibilities:
Knows, understands, incorporates, and demonstrates the McLaren Health Care/Affiliate vision, mission, and values. Communication: communicates verbally and in writing in a positive, consistent, enthusiastic, and open mannered approach with all internal and external customers. Exhibits skill in communicating complex information at a level of understanding for the appropriate intended recipients. Customer Focus: promotes positive internal and external relations by actively seeking and being responsive to customer feedback. Ability to support and participate in continuous quality improvement activities. Decision Making: uses independent judgment to exercise authority on behalf of the System/Affiliate by keeping the organizations mission, vision, and values at the forefront. Works independently in a self directed, non-confrontational, collaborative manner. Planning/Organization: shows organizational skills through effective planning and delegating. Constantly seeks opportunities to have the department work more efficiently and effectively.Required:
· Graduate of an accredited school of nursing and licensed to practice in the State of Michigan
· Bachelor’s degree in nursing
· Minimum of three (3) years of trauma clinical experience in either the Emergency Department or Critical Care
· CPR and ACLS Certifications
· TNCC Certification
Preferred:
· CEN certification
· TNCC Instructor
· Relevant Masters Degree (nursing preferred)