Dubai, United Arab Emirates
20 hours ago
Managing Consultant, Specialized Product Delivery (Commerical / B2B)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Managing Consultant, Specialized Product Delivery (Commerical / B2B)

All About Us
The Data & Services team is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centred on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

All About the Role
Advisors Deploy is an execution-oriented client-facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:
• Delivering new products and strategies to market smoothly and efficiently
• Successfully implementing complex technology and delivering the most challenging transformation programs to create a new business as usual
• Strengthening the client’s internal skills, knowledge and experience in critical areas
• Transforming client processes and optimizing their management practices

Deploy is a new suite of consulting solutions designed to respond to fast-evolving customer needs for execution support, with a dual mission: deployment and value realization over the entire lifetime of major assets. Value realization is a complex task, and with Deploy we can de-risk the entire client/asset journey, from implementation to adoption, usage, and product evolution. This is done through a set of new capabilities focused on expert execution support, that we are bringing in to complement the traditional Advisors areas of strength.





As a Managing Consultant, Specialized Product Delivery (Commerical / B2B) you will

· Support to drive the launch of new Corporate /Commercial products and monitor & optimize the existing products

· Implementation of Go to market strategy

· Support active commercialization of proposition by working with all internal and external stakeholders

· Help in developing management Information/Performance dashboard on a corporate card portfolio

· Work with Mastercard and ensure all revenues/costs are accounted for regularly

· Help the end-to-end owners of the proposition for a seamless client journey i.e. to ensure all touch points internally and externally are aligned in the delivery of this proposition

· Support with Market Research and Analysis: Understanding the needs of businesses and the existing landscape of commercial products. This involves market research, competitor analysis, and identifying gaps or opportunities in the market

· Prepare and present reports on the performance of the commercial products, including cost, revenue, profitability, and market engagement

· Align product features with the risk and fraud framework to minimize fraud and ensure the security of card transactions

· Support the optimization of Credit Risk policies

· Provide internal training on the new products

· Leverage Mastercard assets and resources, when applicable, to deliver support on the above-mentioned responsibilities

· Collaborate with client internal stakeholders to implement new CVPs and coordinate with projects / IT / Operations teams to support the implementation and execution of new features.

· Support review of process flows and customer journeys to ensure smooth onboarding and customer experience.



Execution and Implementation

· Support in the delivery of large programs for clients from initiation to benefit realization

· Successful execution of projects across different clients/businesses, identifying and mitigating risks, solving issues, developing plans and ensuring they are implemented in line with agreed timescales, budgets and quality criteria, including examples of re-aligning scope and objectives during a program to ensure maximum value extraction

· Develop strong bonds with clients that endure beyond a particular assignment, serve as a go-to resource for client staff, is sought out for knowledge of industry and firm

· Identify new business opportunities to support clients with Mastercard solutions










All About You
• Experience in the delivery of large, complex projects/programs of diverse sizes in a cross-functional, multicultural environment
• Domain knowledge of the payments industry and hands-on experience in Commercial Cards
ability to manage multiple stakeholders under deadline pressure.
• Able to plan and manage a multi-workstream program from inception to delivery providing support, direction and/or technical expertise to the project team across multiple disciplines and geographies
• Develop strong presence in the client organization extending beyond the immediate boundaries of the program
• Bring interesting & relevant industry perspectives, insights and ideas to key stakeholders in the client organization
• Strong interpersonal communication and presentation skills. Able to define scope, timelines and budgets in clear, concise language in writing and verbally. Able to report on issues, risks, progress, timelines etc. accurately and summarize effectively offering analysis, options and credible solutions
• Able to handle multiple priorities, work independently, think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources. Perform and articulate cost/benefit / risk analysis
• Able to lead, motivate and develop a team of professionals


All About Your Education & Skills

Bachelor’s degree or equivalent qualification. Advanced degree or MBA preferred
• Fluent local office language and English required, other languages desirable
• Exposure specifically in payments and/or retail banking or merchants preferred
• Comfortable with significant client interaction and interest in building relationships
• Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred

• Willingness to travel

•· 10 to 12 years of Corporate/Commercial products experience with a Strong understanding of commercial banking

· Local/regional experience preferred (GCC)

· Proven project management skills

· Strong team player, results-driven and high level of energy and initiative

· People management skills



Corporate Security Responsibility



All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security training following Mastercard’s guidelines.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.




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