Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Managing Consultant - Analytics

Managing Consultant – Performance Analytics
Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard
Roles and Responsibilities
Client Impact
•\tLead client engagements across a range of industries and problem statements
•\tDevelop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
•\tOwn key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness

Team Collaboration & Culture
•\tLead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members’ roles and skills
•\tProvide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
•\tCollaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
•\tProvide on-the-job training, coaching, and mentorship to junior consultants

Qualifications
Basic qualifications
•\tUndergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics
•\tExperience coaching and managing teams across multiple projects
•\tExperience managing key client relationships
•\tKnowledge of business KPIs, financials and organizational leadership
•\tAbility to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
•\tAnalytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations
•\tData and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS), building, managing, and maintaining database structures, working with data visualization tools (e.g., Tableau, Power BI)
•\tAdvanced Word, Excel, and PowerPoint skills
•\tAbility to manage multiple tasks and clients in a fast-paced, deadline-driven environment
•\tAbility to communicate effectively in English and the local office language (if applicable)
•\tEligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications
•\tAdditional data and analytics experience in Hadoop framework and coding using Impala, Hive, or PySpark
•\tExperience generating new knowledge or creating innovative solutions for a firm
•\tRelevant industry expertise
•\tMaster’s degree with relevant specialization such as advanced analytics, big data, or mathematical discipline (not required)

For this role, specific focus on experience with risk, including credit risk, fraud in payments and authorisation of card payments.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.