Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture, and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people, and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong, and can make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

We are looking for a Managing Director level Human Resources (HR) Business Advisor to lead the HR agenda for the Talent and Employee Experience (EX) organization. This role reports to the Head of HR for Human Resources, Risk and Compliance and Diversity, Equity, and Inclusion. The successful candidate will work closely with senior HR, Talent and EX leadership to define the overall strategic direction. This role will be a key contributor to the HR strategy across the firm, including shifting the way we work and delivering an inventive employee experience.    

Role Objectives & Responsibilities

Strategic leader– work with senior leaders and Talent and EX teams to create the workforce of the future by understanding the business deeply and leveraging our HR products to drive business outcomes; help implement new HR products and workforce experience strategies, including AI and digitally enabled HR Communication and Engagement - Be a listening post to advise business leaders and provide feedback into HR Products Trusted advisor – Act as a conduit between HR, and Talent/EX leadership to advise senior stakeholders on how to drive transformation including redesigning work, automation and digital strategies. Employee Experience champion – play a leadership role in co-designing and creating the tools and roadmaps for employees to do their best work; co-create digital experiences employees love across the moments that matter  People Agenda leader – enable organizational evolution in the Talent and EX organization by effective influencing of talent management and development plans to help clients with workforce planning, new skilling, talent and diversity strategies, leadership development, performance management, change management and beyond Exceptional stakeholder manager – strong executive composure, relationship management and communication skills with the ability to work with top leaders across the organization. Coach and get involved in complex people matters Operator at scale – ability to drive outcomes at scale including executive accountability across Talent and EX Data fluency – Interpret metrics to drive outcomes and ensure leadership performance. Translate data and insights into action and lead implementation within the Talent and EX organization

Required qualifications, capabilities, and skills.

15+ years of Human Resource or transformational people leadership experience  Knowledge of full range of people practices and how to apply them to an organization that is shifting to a customer focused operating model: goal setting, performance assessment and improvement, compensation practices, talent review and talent management, workforce planning, reductions in force, manager development. Ability to utilize critical thinking and analytical skills regularly to identify issues and trends, develop solutions and/or recommendations to address root cause. Exceptional analytical, quantitative, and technical skills that enable individual to leverage data to create Human Resource strategies that support and launch business results. Ability to navigate a global matrix organization and partner on issues across HR and the business.