Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health, and substance-related disorders by offering individualized and meaningful opportunities of hope, empowerment, and support to achieve self-defined improvements in their quality of life. Full-time: 227 Thorn Avenue, Orchard Park, NY SUMMARY OF POSITION FUNCTION: Responsible for overseeing and managing department application systems for business functions and enterprise-wide IT, as well as being the department leader. This position is responsible for applications that include in-house developed solutions, the configuration of COTS and packaged products created by third parties, implementation, and full support of cloud solutions. This position will collaborate with the leadership teams and various IT functional areas and work with outside consultants to serve the organization’s business needs and strategic plans. Responsible for overseeing all staff hiring, training, and supervision in coordination with the Chief Information Officer and Security Officer. MAJOR DUTIES AND RESPONSIBILITIES: + Coordinate with organization leadership on the ongoing design, implementation, and maintenance of the IT, networks, and infrastructure, and all other technology for the organization. + Mentor and foster IT teams to succeed and meet departmental goals and objectives. + Develop staff to high-performance levels by providing leadership, coaching, and timely feedback to direct reports. + Provide first-responder, hands-on, direct technology, equipment, and database support to staff and client users. Determine when IT and data support issues should be escalated to third-party vendors. + Act as liaison to outside vendors and contractors to provide additional managed IT, network communications, and data-related services as needed. + Manage and support an HER and a linked SQL database, including supporting and training users, managing and encouraging user adoption, and ensuring the successful flow of data into and out of both data systems. + Strong understanding of network protocols, operating systems, system administration, and security tools. Develop and document organization-wide security measures known as security breaches and vulnerabilities. + Use data systems to provide business intelligence for data-driven decision-making and strategic planning for the organization through hands-on report design and by teaching staff how to improve their reporting acumen. + Support the preservation of data integrity and security by implementing and monitoring disaster recovery, backup procedures, information security, remote access protocols, and other control structures put in place. + Implements business systems plans, directing development, release, and maintenance of systems, applications, and process IT controls. + Focuses on the human organizational aspects of business processes and their transformation relating to their adoption and use of systems. Educate the user community in the strategic use of technology during their day-to-day operations. + Assists with coordinating systems IT control and quality assurance initiatives. + Works with the Chief Information Officer and Security Officer to prepare and gain approval for portions of the IT budget relating to application development and IT Quality Assurance. Assumes primary responsibility for managing the assigned budget. + Work closely with the Chief Information Officer and Security Officer annually to develop strategic plans to enhance existing technology and leverage AI to further advance enterprise networks. + Performs other functions as required. SKILLS/COMPETENCIES: + Proven analytic skills, including mining, evaluation, analysis, and visualization. + Strong data visualization and predictive modeling + Proven Leadership and communication skills + Technical writing experience in relevant areas, including queries, reports, and presentations. + SQL or Excel skills with the ability to learn other ETL tools. + Experience with database and model design and segmentation techniques. + Strong technical, analytical and problem-solving skills. + Ability to work well under pressure and meet deadlines + Proven success in a collaborative, team-oriented environment and teamwork skills + Experienced with Microsoft Cloud Services and M365 Products EDUCATION REQUIREMENTS: + Bachelor’s degree (preferred) in Computer Science, Business, or related discipline and equivalent experience to meet the position's needs. EXPERIENCE: + Minimum of 5 years’ experience (preferred) in Information Technology with a minimum of 3 years involving direct supervision in an IT and Data environment. + Minimum of 5 years of experience (preferred) in data analysis and cyber-security concepts in a data-driven and secure environment + Successful development and implementation of applications in new computing architecture environments using new and emerging technologies. + A track record of leadership skills working closely with technical staff through various life-cycle phases. + Must possess a valid Driver’s License with a satisfactory driving record and possess a personal vehicle for job requirements. COMPENSATION: $79,000/yr - $100,000/yr