The Practice Manager, an entry-level management position,  will be responsible for guiding and mentoring consultants in the delivery of ACS services using existing ACS methodology. They will be responsible for attaining a high level of customer satisfaction and quarterly utilization targets in the form of delivered monthly ACS subscriptions and extended hours. This role will manage a team of ERP consultants and a portfolio of ACS customers and ensure that quality standards for delivery are exceeded.  They will be the first point of escalation for the customers within their portfolio.

Reports to the Senior Practice Manager, Advanced Customer Support, and will work in North American Time Zone: PST, MST, CST or EST

Career Level:  M2

Career Level - M2