Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Manager– Accounts Payable

We are looking for professionals having relevant years of experience with Accounts Payable in managing Invoice Processing, helpdesk payments in ERP systems like SAP, JDE.

Responsibilities

Should have team handling experience of at least some years with a size of 18 to 20 team members

Experience in AP on invoice processing, Helpdesk, Payments other activities like GRIR, Vendor recon

Should possess excellent communication skills

Ensure prioritization of overdue/ aged and critical invoices

Track team productivity and manage internal external report outs

Track SLA and KPIs, ensure noise free operations

Customer stakeholder management for smooth operations

Problem solving and influencing skills

Monthly 1-0-1 of Team leads to earmark their career path and growth

Liaise with GBS stakeholders, Procurement, Supply chain for identification of process improvement opportunities and continuous improvement levers

Complete Quality checks as defined and agreed with Client Contracts

Ensure service deliverables within TAT and SLAs

Engage with GBS business stakeholders on Escalation management

Drive Weekly/ monthly governance meetings with internal and external stakeholders

Drive governance with supply chain and procurement for aged invoice resolution

Adhere the internal compliance policy and guideline established by the management on their daily operational activities

Perform daily internal audit to ensure all Invoices / queries are handled as per the guidelines

Qualifications we seek in you
Minimum qualifications

Graduate in Commerce (B. Com)

Relevant work experience on Accounts payable transactional activities and Helpdesk

Strong English language skills (verbal and written)

Preferred qualifications

Experience in Accounts Payable tasks delivery, Reconciliations, Helpdesk

Good typing speed, to handle and manage communications with External and internal stakeholders

Ability to handle a team size of 20 members

Good understanding of MS office-MS Excel experience is must to have

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.