Job Summary:
The Manufacturing Process Technical Trainer assists with training processes locally. The role reports into the site General Manager/Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/Craft Job Certification. The role will be a key contact/trainer for team members and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.
Major Job Responsibilities:
•Completes daily technical training on the floor to assist with the Certification of team members in their roles
•Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed
•Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools
•Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training)
•Develops, builds, and maintains relationships with trainees & leaders in their role
•Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
•Conducts training on all shifts
•Influences others to be safety-minded
•Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
•Additional duties as assigned
How you will impact WestRock:
•Improve local team performance through increasing skills and time to certification processes
•Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset
What you need to succeed: Critical Skills/ Capabilities:
•Growth and Results Oriented: Results oriented person that looks for constant ways to improve
•Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
•Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
•Accountability: Holds self and others responsible for actions and results
•Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
•Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus
•Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
•Quality: Actively work to ensure quality is ensured while minimizing waste
Technical Skills:
•1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
•2 – 4 years’ experience in a manufacturing environment preferred
•Knowledge of Learning Management Systems preferred
•Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms
Others Qualification:
•Facilitation/ Presentation Skills
•Influencing
•Partnering
•Problem Solving/ Continuous Improvement
•Professionalism
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.