Manufacturing Quality Assurance Engineer **General Information** Press space or enter keys to toggle section visibility City New York State/Province New York Country United States Department MANUFACTURING QUALITY CONTROL & ASSURANCE Date Tuesday, January 21, 2025 Working time Full-time Ref# 20034921 Job Level Individual Contributor Job Type Experienced Job Field MANUFACTURING QUALITY CONTROL & ASSURANCE Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 51,060 Annual Base Salary Maximum 102,120 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) . **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity) The Webster Consumables Manufacturing Plant (W224) Quality Engineer helps maintain the daily operations in the QC lab working with both the Industrial workforce and equipment onsite. They are responsible for data analysis, looking for trends, upkeep of the equipment, non-conforming material investigations and working with product delivery teams. Primary Responsibilities: + Helps to maintain the Quality Management System that conforms to ISO-9001 standards and includes internal auditing of processes and procedures. + Ensures all supplemental testing is completed for products that need it. + Sends Certificates of Analysis data and Post Ship Audit samples to customers in a timely fashion. + Helps train and guide quality assurance lab personnel, approximately 9 Inspector employees. Provides feedback and direction and helps prioritize work. Provides on-going training, guidance, and mentoring to Industrial Work Force. + Ensures lab equipment is well maintained and reliable for production measurements. + Follows up on NCMR’s (Non-Conforming Material Record) process for both plant produced, and supplier produced materials. + Works closely with operations and engineering teams to determine root cause and generate corrective actions to address manufacturing quality issues. + Works closely with packaging engineering and suppliers to address supplier quality issues. + Interfaces with Product Delivery Teams to receive timely disposition of non-conforming materials. + Interfaces with plant operations and production control teams to efficiently segregate on-hold material inventory and re-introduce on-hold materials that have been released for use or rework. + Helps to facilitate and monitor PMCs for process changes or new incoming products and works closely with Product Delivery Teams. + Helps support investigation of customer complaints. + Helps foster a continuous improvement environment, and practices lean manufacturing. + Helps to maintain proper document control, ensuring the newest versions of procedures are in place and available. + Utilize statistical process control (SPC) tools to assess product and process capabilities. Skills and Qualifications: + Minimum of a BS degree in a Technical Discipline/Engineering relevant + Minimum of 3 yrs experience in field or related area + Lean six sigma or DfLSS Greenbelt Certification preferred + Demonstrated use of LSS tools in process setting - with knowledge/experience using SPC and Lean Methodology. + Strong verbal and written communication skills + Works well in a fast-paced, high-pressure team environment + Follows disciplined work processes and has high ethical standards + Ability to develop strong relationships with partners and customers + Strong problem-solving abilities + Good conflict resolution skills + Ability to implement and influence new ideas/processes + Strong computer literacy – able to learn new systems/applications quickly + Manufacturing experience (preferred) + Experience with chemical materials or chemical processing (preferred) + Knowledge of toner functional properties and toner manufacturing processes (preferred) + Xerographic systems understanding (preferred) + Able to use protective equipment, including safety shoes, bump cap, and safety glasses. **Additional Benefits:** + Substantial growth opportunities for future career development within a supportive and collaborative company culture + Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching + Paid time off, plus holidays and personal days \#LI-JC1 \#ONSITE Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.