Iconic 587-room Hilton Sydney is located steps from Town Hall station and the QVB Light Rail stop and amongst our operations we are home to heritage listed Marble Bar. As Bar Manager, you will be responsible for creating synergy between these venues whilst growing their individual identities to deliver exceptional service and maximise performance.   

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As Bar Manager, you will have full responsibility and accountability for all aspects of the bar, the bar team, driving focus on hospitality and overall service of the venue, you will stand in as the venue ambassador and internal advocate for exceptional guest experience. You are responsible for daily operations, staffing, overall performance and efficiency of the bar and beverage program while ensuring consistent quality of beverage.

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You are the champion of the venue, tasked with mentoring all service teams with a high emphasis on education, constantly improving standards and quality of the bar and beverage service, instilling a culture of teamwork, professionalism, and personal development. You will have support from other team leaders and report directly to senior leadership, primarily the Director of Food & Beverage (F&B) and F&B Operations Manager.

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What will it be like to join the Hilton Sydney team?

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We are committed to an equitable and inclusive workforce an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining an award-winning culture and globally recognised Great Place to Work means:

\n\nCompetitive pay and incentives\nA freshly laundered Uniform provided\nFree team member meals served fresh daily\n110 discounted travel nights per year for you, your friends or family to enjoy at any of our 8000+ hotels located in 138 countries and territories around the world!\nF&B discounts so you don’t just stay when you travel but also enjoy experiences wherever you go\nOpportunities for career progression including varied experience \nFlexible rosters so you can make space for what matters most\nFree access to 3000+ learning and development courses to start your career and enhance your skills\n\n

What will I be doing?

\n\nCreate positive and high-quality customer experiences, review feedback and consistently seek to improve\nRecruitment, on-boarding and development of bar team\nTraining and focus on continually improving service and service offerings\nIndustry leader for product knowledge\nOversee all aspects of daily bar service and operation\nWork alongside bar team to develop world-class cocktails through R&D sessions, innovation and storytelling through cocktails\nMaintain market awareness by staying abreast of local competition and industry trends, refining offering where appropriate\nBe the point person when it comes to representing the venue within the global and local bar industry.\nLiaise with the General Manager, Director of F&B, F&B Operations Manager and Marketing Manager on sales and marketing opportunities – maximising revenue potential for both bars\nBe responsible for the performance of the bars including forecasting, payroll, profit, cost control and analysis of results \nEnsure all ordering and management of beverage stock for the bars is on time and that adequate par levels are maintained\nConduct regular meetings with Entertainment/Promotion Agencies to coordinate entertainment acts\nOversee the performance of all team members and assist with the training of new and existing team members creating a relaxed, friendly and fun environment that is a Great Place to Work\nInitiate and conduct regular product knowledge sessions for all F&B team members with particular emphasis on up-selling\nMaintain the cleanliness and general upkeep of Marble Bar ensuring all areas (front and back of house) are hygienic and meet the WHS criteria\nTo be aware of licensing regulations, including RSA, WHS legislation and food handling regulations, fire procedures etc.\n

The Person - Skills, Qualifications & Experience

\n\nValid Australian Working Rights\nHospitality Management Qualifications are desirable\nNSW Responsible Service of Alcohol\nPrevious Bar leadership at award winning bars experience is preferred\nExcellent Communication and Collaboration Skills\nPassionate, innovative, and motivated with a high level of attention to detail\nPrevious experience in cocktail creation\nAbility to contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel\n