Job Description Faststream Recruitment is proud to partner with our long-term client to recruit for an exciting leadership position in Marine Personnel Management. This role offers exceptional opportunities for professional growth, leadership development, and the chance to lead a talented team while driving operational excellence in the maritime industry.

The ideal candidate will be a hands-on leader with a strong track record of managing people, strategy, and day-to-day operations. This role suits an individual passionate about delivering outstanding service, ensuring safety and compliance, and fostering client engagement in a dynamic global environment.
  
Key Responsibilities:
Client Focus: Manage client inquiries and expectations across all personnel functions, delivering industry-leading service. Regulatory Compliance: Ensure adherence to audit requirements, including ISM, STCW, MLC, ISO, SOC, and TMSA, and communicate regulatory or policy changes to stakeholders. Continuous Improvement: Lead initiatives to improve processes and technology, leveraging best practices across teams in Glasgow and Mumbai. Technology Optimization: Enhance efficiency by driving improvements with COMPAS, particularly scheduling and crewing capabilities. Cost Coordination: Manage scheduling cost requirements in alignment with Fleet Manager directives. Workforce Planning: Support onshore manpower analysis and assist with wider workforce planning objectives. Team Leadership: Lead, appraise, and develop a Glasgow-based team, fostering a culture of excellence and collaboration. Seafarer Management: Oversee end-to-end seafarer journey management, including disciplinary matters and certification compliance. Regulatory Knowledge: Manage STCW certification requirements, ensuring compliance and knowledge-sharing within the manning team. Networking and Representation: Represent the company at industry events, building and maintaining professional networks locally and internationally. Additional Responsibilities: Undertake occasional travel to client and group company offices and contribute to projects and tasks as required.   
Candidate Requirements:
Degree-qualified or equivalent experience in crewing and personnel management. Extensive knowledge of the maritime industry and regulatory frameworks, including MLC, ISM, and STCW. Proven experience in stakeholder and client management, with strong negotiation and influencing skills. Demonstrable ability to deliver against KPIs/SLAs, emphasizing client engagement and service excellence. A track record of team development, fostering a culture aligned with company values and objectives. Skilled at managing complex, challenging situations with professionalism and tact. Existing right to live and work in the UK   
What’s on Offer:
A leadership role with excellent growth potential in a dynamic, global organisation. The opportunity to work closely with diverse teams and influential stakeholders, shaping strategies and delivering impactful results. A supportive and collaborative work environment that values innovation and continuous improvement.   
If you are an accomplished leader with a passion for excellence in marine personnel management, we want to hear from you. Apply now and take the next step in your career with this exciting opportunity.