A Senior Client Manager in the Shipowners Practice serves as the primary liaison between insurers and clients. This person is responsible for managing major client relationships, deploying placement expertise and assisting Marine North America in achieving its revenue growth targets.

 

The individual will support the Marine North America team by managing a more complex book of business in the large middle market and global account space.  Will assist the practice in hitting its new revenue targets through development of the pipeline and participating in RFP’s.  The individual will also be responsible for client-related documentation including but not limited to policies, endorsements, quote comparisons and required compliance forms.  All functions should be performed collaboratively with the greater team.    

The Role:

Performance Objectives:

Marketing and placement for large middle market and complex global accounts,  Direct client communication/calls/meetings etc. Function as a resource on Shipowner’s accounts within the practice, provide technical expertise Maintain a book of business Perform policy contract reviews Issue accurate policy and other documentation Contribute to business growth objectives (e.g., participate in RFP responses/presentations, attend proactive sales meetings, place new business opportunities) Assist in achieving the goals and objectives of the North American Marine Practice Collaborate with other LOBs to cross sell products and services Maintain and develop relationships with insurance carriers’ partners Foster relationships with existing and prospective clients Learn and utilize WTW software and systems – ECLIPSE, EPIC, and RADAR where necessary 

The Requirements

 

High school diploma required. College degree preferreddirect marine hull and liability claims experience More than 7 years insurance broking and/or underwriting experienceInsurance broker’s P&C license requiredAbility to utilize Microsoft Office Suite effectively, including PowerPoint, Word, Excel and OutlookExcellent interpersonal and communication skillsExcellent problem-solving skillsExceptional time management and organizational skills with a track record of success working against tight deadlinesAbility to work collaboratively with others Must demonstrate attention to detailAbility to conduct researchMust demonstrate core competency of Willis Towers Watson Values & Vision

 

 

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. 

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
 

Compensation
The base salary compensation range being offered for this role is $125,000 - $175,000 USD per year. This role is also eligible for an annual short-term incentive bonus.

Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. 

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets