Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

What is the role?

Our Carrier Management team is seeking a Market and Insights Manager to drive client engagement, deliver strategic insights, and build strong relationships with key internal and external stakeholders. Reporting directly to the Head of Carrier Management, this role will support the team’s mission to advise insurance carriers on a range of critical areas aimed at driving their commercial and operational success.

The Carrier Management team specialises in providing tailored consultancy services, including identifying growth opportunities, developing sponsorship initiatives, delivering market insights, and enhancing overall carrier performance. The Market and Insights Manager will be instrumental in these efforts by understanding client needs, analysing market trends, and supporting the development of innovative, bespoke solutions that align with client objectives.

With a strong emphasis on collaboration, data analysis, and strategic thinking, the role requires a proactive individual who thrives in a fast-paced and dynamic environment. The ideal candidate will possess a deep understanding of insurance market trends, excellent organisational skills, and the ability to communicate complex concepts effectively to both internal and external stakeholders.

Please note that we are recruiting for this role as part of the 2025 Howden Return to Work Programme. As such, this role is eligible only for returners and will initially be structured as a 6-month FTC.

What will you be doing?

Client Engagement and Consultancy:

Act as a key point of contact for assigned clients, building trusted relationships and ensuring a deep understanding of their business needs and objectives.

Support carriers with bespoke consulting initiatives, including identifying growth opportunities, developing sponsorship strategies, providing market insights, and improving overall performance.

Data, Insights, and Market Intelligence:

Conduct comprehensive data analysis to generate actionable insights, compiling reports and presentations that drive decision-making and support strategic goals.

Stay informed of industry trends, competitor activities, and market developments to proactively identify risks, opportunities, and emerging needs.

Delivery and Collaboration:

Lead or contribute to the delivery of client projects, ensuring timely, high-quality outcomes that align with agreed objectives and deliver measurable value.

Work closely with internal teams, including delivery and design functions, to ensure seamless execution of projects and alignment with client expectations.

Collaborate with external partners, including markets, capacity providers, and third-party solution providers, to strengthen strategic partnerships and enhance service delivery.

Provide regular updates to the Head of Carrier Management and other senior stakeholders, ensuring transparency and alignment on client progress, challenges, and successes.

What are we looking for?

Proven ability to build and manage strong relationships with internal and external stakeholders, ensuring collaboration and mutual success.

Experience in consulting, account management, or similar client-facing roles, with a focus on delivering tailored solutions to meet client needs.

Strong analytical and problem-solving skills, with the ability to interpret data and present actionable insights.

Excellent communication and organisational skills, with the ability to prioritise effectively and deliver high-quality outcomes.

A proactive and adaptable mindset, with a commitment to learning and embracing new challenges.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other in the small everyday moments and the bigger challenges

We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Fixed Term Contract (Fixed Term)