MARKET DIRECTOR PROTECTIVE SERVICES | REMOTE WITHIN RICHMOND, VA
BSMH is committed to the security and safety of associates, patients, visitors, and others in ensuring a safe patient care, business and work environment and protection of hospital property. The Market Director plans, directs and overseas operations and administration of the law enforcement, security, and emergency management functions for all facilities within the market, including training, policies and procedures for the Market based on the needs of the BSMH facilities and other strategic initiatives with a focus on providing subject matter expertise, incident response management, workplace violence prevention and personal safety and security, for the respective market. The Market Director will ensure all regulatory standards are being met and being reviewed annually. Works effectively with executives and management committed to organizational goals; fosters collaboration among team members and teams internally and externally for the respective Market.
ESSENTIAL FUNCTIONS:
Facilitates procedures to ensure the mission is embedded into the Protective Services function across the enterprise, regardless of employed or contracted officers.Participates in monthly calls and other workflows aimed at standardizing policies and approaches to the protective services function across the enterprise.Evaluates data related to incidents where protective services are involved and recommends mitigation to prevent future occurrence across the Market.Identifies, collects, and evaluates security analytics to make data driven decisions.Oversees the safety and security aspects of incident response planning, as well as assisting in the investigations of security incidents across the system in collaboration with the appropriate operational functions and the legal team.Works with outside consultants as appropriate for necessary independent security audits.Works with facility leaders within their respective Market to identify and meet their needs. Maintains collaborative relationships within the Risk and Insurance shared service function. Remains open to new ideas and supportive of the other functions.Provides input on annual budgets and strategic plans, serving on the Protective Services Advisory Council (PSAC), the Protective Services Enterprise Leadership Market and the Response to Resistance Review Panel as well as other applicable committees which may deliver significant safety and security issues to system and/or market administration.REQUIRED:
Bachelors in Criminal Justice, Business Administration, Law Enforcement, Security, or closely related fieldMust successfully complete an approved course of instruction conducted by a qualified firearms instructor and remain proficient of all skills associated with carrying a concealed firearm5 years’ experience in security or law enforcement or closely related field. Knowledge with security technology related but not limited to access control, security video management, infant abduction, intrusion and duress alarm, and radio communications systems. Knowledge of security and law enforcement equipment and tools like firearms, Taser, impact weapons, handcuffs, and other restraining equipment. Strong verbal and written communication skills, well-developed interpersonal skills, highly organized, with the ability to adapt quickly to changing priorities, effective prioritizing, and time management skills. Proficiency in Microsoft Word, PowerPoint, and Excel. Ability to maintain highly confidential information. Ability to provide effective consulting, coaching, and training to develop learning programs and interventions utilizing technologies through virtual and online methods.PREFERRED:
Masters in Criminal Justice, Business Administration, Law Enforcement, Security, or closely related fieldCurrent or prior police officer certification, NRA or Law Enforcement certified concealed carry course, Healthcare Safety and Emergency Management Professional certification, Certified Protection Professional (CPP), Certified Healthcare Safety Professional (CHSP), and/or Certified Healthcare Protection Administrator (CHPA)10 years’ experience in a senior level security or law enforcement. Extensive knowledge with security technology related but not limited to access control, security video management, infant abduction, intrusion and duress alarm, and radio communications systems. Extensive knowledge of security and law enforcement equipment and tools like firearms, Taser, impact weapons, handcuffs, and other restraining equipment. Strong verbal and written communication skills, well-developed interpersonal skills, highly organized, with the ability to adapt quickly to changing priorities, effective prioritizing, and time management skills. Proficiency in Microsoft Word, PowerPoint, and Excel. Proven ability on office computer systems, including Internet, email, and database systems. Ability to maintain highly confidential information. Demonstrated ability to provide effective consulting, coaching, and training to develop learning programs and interventions utilizing technologies through virtual and online methods.Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com