The Market Specialist is responsible for building and maintaining a strong portfolio of business within a defined market area. The Market Specialist will partner with customers to foster their long-term success by ensuring that all elements of the business agreement are delivered and work to develop and close Sales Leads. The Market Specialist works with a high sense of urgency and demonstrates ownership, commitment, and accountability to Regional and Axalta goals.
Key Responsibilities:
• Acts as primary point of contact for identified customers and builds strong, collaborative relationships.
• Responsible for growing new business by selling solutions to traditional and value segment target accounts.
• Accountable for developing a professional network to build a pipeline of business prospects.
• Understands key elements of the business agreement with each customer • Executes account plans capturing the product, color and services needs of the customer.
• Understands and accurately communicates the values and benefits of Axalta product, color, and services.
• Actively participate in the preparation and execution of sales plans, events and campaigns.
• Coordinate mentioned plans with the rest of the sales team, very specifically, and due to the alignment required by that function, with the Distribution Specialist role.
• Maintains an organized communication approach with a regular customer call schedule and clearly documents customer interactions.
• Follows-up on issues in a timely manner and identifies and advises on process improvements to alleviate roadblocks facing the customer
• Effectively prioritize tasks and contributes to Regional team’s expected results for revenue, profitability, customer retention, and distributor management with a high sense of urgency.
• Provides support on standard operating procedures (SOP’s) and ensures customer is aware of education and support available through Axalta Training Classes and Local Performance Groups .
• Leads paint conversion efforts and solicits distribution resources to support the customer.
• Maintains accurate account information and contact data in SalesForce (SFDC)
• Utilizes appropriate technological resources (Pitcher, SharePoint, Salesforce, MSOffice, email, etc.) to further individual productivity and enhance communication with co-workers and customers
Job Requirements:
An experienced sales professional with Automotive Refinish background and a strong track of successful customer support.
• Bachelor’s degree and/or at least 3-5 years of Automotive Refinish industry experience.
• Working knowledge Axalta’s core product lines and collision repair shop business fundamentals.
• Strong knowledge of the collision repair shop business environment as well as distribution fundamentals.
• Effectively identifies customer needs and responds quickly to resolve problems using a collaborative approach.
• Self-disciplined and able to perform effectively in unstructured and autonomous conditions.
• Presents oneself in professional manner throughout all levels of the organization and considers how actions will affect customers.
• Strong team player and actively seeks opportunities to support regional activities and meet customer needs.
• Competent computer skills, proficient with MS Office (Word, Excel, PowerPoint)
• Fluency in Portuguese and English is a must. Knowlege of Spanish will be appreciated.
• The ideal candidate will be based in Lisbon greater area.
• Ability to travel between 25% - 50%.
Our Company:
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
4 - Sales Workers (EEO-1 Job Categories-United States of America)