Job Description

In our company we are part of Animal Health Division. Animal Health is present in more than 50 countries, while its products are available in some 150 markets. Through its commitment to The Science of Healthier Animals®, our company’s Animal Health offers veterinarians, farmers, pet owners and governments one of the widest ranges of veterinary pharmaceuticals, vaccines and health management solutions and services as well as an extensive suite of connected technology that includes identification, traceability, and monitoring products.

We are looking for a Technical Analyst to be a part of the global Omnichannel Marketing team within Animal Health IT. We are looking for a quick learner with strong attention to detail and hands-on experience in delivering solutions for marketing automation using the Salesforce Marketing Cloud Engagement (SFMC) platform. Our team is responsible for the platform maintenance, development of new capabilities, as well as providing technical support and campaign consulting for 33 markets all over the world. It is therefore crucial to be able to prioritize and manage your time accordingly. The most important for us is your inner motivation to do things right and interest in continuous learning and improving of the knowledge.

As a Technical Analyst in Omnichannel Marketing, you will:

Communicate with global product teams & in-market Business and IT stakeholders to understand their requirements

Participate in development activities as required

Collaborate on the maintenance of the platform and related data integrations

Collaborate on development of custom solutions for global marketing campaigns, customer segmentation, lead generation, lead scoring, etc.

Produce and maintain documentation, process requests from Business Analysts and Architects to support the global as well as ad-hoc market intitiatives

Provide support to the IT product team & in-market stakeholders when diagnosing issues and problems

What we need:

Good command of English

Good written, listening, communication skills

Extensive hands-on experience working with Salesforce Marketing Cloud Engagement platform (formerly Salesforce Marketing Cloud (SFMC)) within an integrated environment

Hands on experience with email content development and customer segmentation (working knowledge of HTML, CSS, AMPScript and SQL required)

Experience with E2E execution of campaigns in Salesforce Marketing Cloud Engagement (campaign development, launch and optimization)

Ability to work both independently and collaboratively with globally dispersed teams

Ability to self-learn, develop and apply business and technical knowledge quickly

Furthermore, we will be happy if you have or have heard of one of these:

Experience working with and setting up JIRA and Confluence

Experience working with Salesforce Sales Cloud, Veeva CRM

Experience using Marketing Cloud Engagement Script activities (SSJS)

Experience using Marketing Cloud Engagement Package Manager

Experience using Marketing Cloud Engagement API

Marketing Cloud-related Salesforce credentials (certifications)

What we offer:

Exciting work in a great team, global projects, international environment

Opportunity to learn and grow professionally within the company globally

Hybrid working model in Prague, flexible role pattern

Pension and health insurance contributions

Internal reward system plus referral programme

5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution

Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card

Vodafone, Raiffeisen Bank, Foodora, and Mall.cz discount programmes

Up-to-date laptop and iPhone

Parking in the garage, showers, refreshments, massage chairs, library, music corner

Competitive salary, incentive pay, and many more

Ready to take up the challenge? Apply now!
Know anybody who might be interested? Refer this job!

#AHIT2024

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

AMPscript, Cascading Style Sheets (CSS), Hyper Text Markup Language (HTML), Salesforce Marketing Cloud, Salesforce Marketing Cloud Engagement, Structured Query Language (SQL)

Preferred Skills:

Omnichannel Marketing, RESTful APIs, Salesforce Platform, Server Side JavaScript, SOAP APIs

Job Posting End Date:

01/22/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R318521