Marketing Automation Specialist

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers. 

RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.

This is where you and your skills come in. We’re currently looking for: 

The Marketing Automation Specialist is a key role on our Marketing Systems Team, supporting a high-volume demand generation organization and marketing tech stack. The role supports the deployment, management, and reporting of marketing programs within Marketo and Salesforce.

To succeed in this role you must have experience in:

Build and manage campaign workflows and data flows.

Prepare and import lists into the Marketing Automation Platform without errors.

Build and program webinars in Marketo and RingCentral Webinar.

Perform testing of emails, pages, and data as needed and on time.

Prepare emails and campaigns as needed and on time.

Report on campaign results: Registrations, Attendance, Clicks, Visits.

Investigate and make data changes and corrections.

Manage personal task list to launch campaigns on time and according to specifications.

Assist Marketing Systems & Automation teams and marketers with data analysis, investigations, and system maintenance.

Desired Qualifications: 

At least 2 years of experience with Marketo, HubSpot, Eloqua, Pardot, or experience with similar tools such as ExactTarget, ConstantContact, etc.

2+ years of professional experience

Understanding of database concepts.

Email marketing campaign experience or program development.

Excellent communication skills in English.

Strong time management and personal management skills.

Advanced knowledge of MS Excel including Pivot Tables, formulas, and list management tools.

Strong user of MS Office.

Learns quickly and asks a lot of questions.

B.A. degree in a business or engineering related discipline.

Preferred:

Daily Marketo use for at least 6 months or more.

Marketo Certified Expert.

Familiar with major database tools such as Hadoop, MongoDB, MySQL, etc.

Familiar with MS Visio or Lucidchart, or similar process design tools.

Familiar with software development techniques and processes.

Bonus points for proven JavaScript, HTML, and CSS skills.

Engineering mindset; strong technical background.

Related experience in marketing, technology, or marketing/ad agencies.

Any experience with CRM tools such as Salesforce.com.

Familiar with SFDC Reports.

Familiar with Camtasia or similar video editing tools.

What we offer: 

Comprehensive HMO package (medical and dental)

Paid time off and paid sick leave

Quarterly Performance Bonus

Employee Assistance and Wellness Programs

RingCentral’s Solutions Engineering team uses expert knowledge of our platform to help new and existing clients create custom solutions that make the most of our technology.

RingCentral is the #1 global cloud-based communications provider because it is not just selling solutions; it is enabling human connections. That’s why RingCentral is the largest and fastest-growing pure-play provider in its space.

 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: RingCentral is recognized as the Best Place to Work by Glassdoor, the Top Work Culture by Comparably and RingCentral holds local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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