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Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

At Smith+Nephew we are looking for:Marketing Automation Specialist

The Marketing Automation Specialist is a key role responsible for maximizing the efficiency and effectiveness of our marketing automation platforms. This position plays a critical role in configuring, optimizing, and maintaining the marketing automation system to drive targeted campaigns, nurture leads, and streamline marketing processes. The goal is to leverage marketing automation technology to enhance customer engagement and achieve marketing objectives

What will you be doing?

Develop Automated Marketing Campaigns – Build and optimize integrated marketing campaigns using Salesforce Marketing Cloud, Automation Studio, and data extensions to enhance customer engagement and experienceInnovate & Improve Campaign Design – Bring scalable, data-driven solutions to campaign development, leveraging platform capabilities to drive efficiencies and better targetingProvide Expert Consultation – Advise internal teams on best practices and advanced usage of Salesforce Marketing Cloud to maximize its potentialTranslate Business Needs into Technical Solutions – Work closely with stakeholders to gather requirements, document processes, and develop functional specifications in collaboration with technical teamsDevelop & Maintain Marketing Cloud Assets – Create and manage dynamic, interactive, and responsive emails, templates, journeys, and campaigns using HTML/CSS, AMPscript, Journey Builder, and CloudPage developmentManage Data & System Integrations – Maintain data imports/exports using SQL, develop Apex classes and Visualforce pages, and ensure seamless system functionalityStay Ahead of Industry Trends – Keep the team informed on emerging marketing automation best practices, including segmentation, deliverability, content personalization, and compliance

What will you need to be successful?

Marketing Automation Expert – 5+ years of hands-on SFMC experience, including Journey Builder, AMPscript, and email marketing best practicesTechnical Skills – Strong in HTML, CSS, SQL; experience with JavaScript, APIs, and Salesforce Data Cloud is a plusProblem Solver – Ability to troubleshoot, optimize automation processes, and find innovative solutionsStrong Communicator – Can explain technical concepts clearly and collaborate across teamsOrganized & Detail-Oriented – Manages multiple projects with accuracy and efficiencyResults-Driven & Curious – Passion for learning new tools and delivering measurable impact. Salesforce certifications preferred

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. 

Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website

Your Future: annual bonus, life insurance, company stock saving plan

Work/Life Balance: paid volunteering hours, flexible approach

Your Wellbeing: private health care with dental care package, multisport card/my benefit platform

Flexibility: possibility of working in hybrid model

Training: Hands-On, Team-Customized, subsidies for language classes, certifications and postgraduate studies

Extra Perks: referral bonus, recognition program, mentoring program

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