The primary role of each Marketing Champion is to represent Topgolf Las Vegas at our kiosk located inside the MGM Grand Lobby. Marketing Champions are responsible for using a Topgolf-provided iPad to engage with guests, book reservations directly into the system, and distribute promotional offers such as coupons. This position requires an outgoing, high-energy individual who isn’t afraid to approach guests and promote the Topgolf experience. Since the role includes hourly plus commission for every reservation booked, Marketing Champions are expected to be self-motivated and results-driven. 

KEY QUALIFICATIONS: 

Comfortable using iPads or mobile reservation software 

Sales-oriented mindset with a focus on hitting individual commission goals 

Outgoing and confident personality; not afraid to approach guests in a busy environment 

Ability to stand for prolonged periods of time 

Committed to engaging with all guests 

Exhibit personal accountability in following the Standard Operating Procedures for Marketing Champions 

Must be available to work full shifts from 11 AM to 7 PM 

Exemplary communication skills 

Must meet Topgolf personal hygiene standards  

Clear understanding and exhibition of our Core Values 

Prior customer-facing or sales experience is a plus 

KEY DELIVERABLES: 

Proactively engage guests walking through the MGM Lobby to introduce them to Topgolf Las Vegas 

Use the Topgolf iPad system to check availability and book same-day or future reservations 

Accurately track and log each reservation for commission purposes 

Distribute promotional coupons and educate guests on how to redeem them 

Hit weekly and monthly booking targets set by the Marketing Manager 

Maintain a clean, well-organized kiosk area throughout the shift 

Exceptional knowledge of Topgolf Las Vegas’ amenities, games, prices, and hours of operation 

Build relationships and rapport with guests 

Utilize venue promotions to help drive business 

Maintain contact with the Sales and Marketing regarding availability, wait times, and special events 

Communicating efficiently with the Sales Team regarding viable options to accommodate large party guest inquiries to the best of our ability 

Continually maintain high standard of professionalism for the duration of each shift 

Marketing Champion may be subject to random “testing” of this knowledge throughout employment. 

Maintain a clean, well-organized kiosk area throughout the shift 

Distribute necessary material and fliers 

Review, understand, and demonstrate knowledge of the MGM Grand property and its amenities 

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
 
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.  As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
 
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
 
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
 
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.