Marketing/Clinical Community Liaison
BrightSpring Health Services
Welcome page Returning Candidate? Log back in! Marketing/Clinical Community Liaison Job Locations US-FL-LAKE CITY ID 2025-158740 Line of Business Haven Hospice Position Type Full-Time Our Company
Haven Hospice
OverviewResponsible for establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns. Evaluates for hospice appropriateness and facilitates the transition of care from a community facility to hospice care. Coordinates care with the community referral and hospice clinical team, including an admission nurse.
Responsibilities Participates in daily marketing operations implementation of marketing initiativesAdheres to all laws, statutes and regulations regarding anti-kickback, lawful marketing activities (gifts and services), patient solicitation, and accurate marketing materialsMay assist in conducting market assessments and develop a comprehensive marketing plan designed to meet budgetary volume projectionsEmploys marketing and promotional initiatives to achieve budgetary volume projectionsEstablishes and maintains positive working relationships with current and potential referral and payer sourcesBuilds and monitors community, customer, payer and patient perceptions of the hospice as a high-quality provider of servicesProvides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needsCoordinates care, in the best interests of the potential client, from community care to hospice careUses clinical skills to assess for appropriate clients that would meet the Medicare Hospice Guidelines for all levels of care, Routine Home Care, Respite, General Inpatient, and Continuous CareWould communicate effectivity that assessment to the clinical team including the admission nurseMaintains comprehensive working knowledge of Organization’s Name markets including government agencies, major payer groups, key referral sources, and competitor’s market positioningMaintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnelMaintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by the hospiceQualifications Completion of a Registered Nurse accredited program with an unrestricted state nursing licenseOne year of nursing experience required, 1 year in hospice preferredAbility to market effectivity and deal tactfully with customers, the community and the hospice clinical teamDemonstrates good communications skills, negotiation skills, and public relations skillsDemonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilitiesKnowledgeable of disease processes and comprehensive medical record reviews About our Line of Business At Haven, our primary ambition is to bring high-quality care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. As part of the BrightSpring Health Services family of brands, Haven is grounded in a foundational commitment to providing quality patient care and championing our agency leadership and teams. We are proud to have many dedicated health care professionals on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information about Haven, please visit www.havenhospice.com. Follow us on Facebook, Instagram, and LinkedIn.
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