Marketing Cloud - Senior Solution Architect

Here at Cognizant, we work with clients across the UK to help modernise their businesses.

Cognizant's Salesforce services span across Consulting & Advisory services, design, implementation, and continuous value enhancement. Our customers especially value our ability to provide Salesforce advisory and execution capabilities for complex end-to-end multi-cloud, multi country deployments across the entire spectrum of Customer Experience (CX), be it Sales, Service (including Field Service), Marketing, Commerce, Analytics & Integration. Our dedicated Salesforce practice harnesses the full power of Salesforce products and innovations, while leveraging our design thinking, consultive approach, and CX expertise to create new digital experiences for customers.

We are looking for a Salesforce Solution Architect. This is a strategic position to our customers. This role is heavily involved in architecture, solution design, and hands-on build work across marketing communication platforms, with a focus on Salesforce Marketing Cloud. You will bring your technical vision and proactive and strategic advice.

In this role, you can expect to:

Work as part of an overall delivery team to produce a stellar customer experience. Consult with clients providing best practices and recommendations specific to each scenario; Be an active participant in technology conversations. Design, develop, test, document and deploy high quality business solutions in Salesforce Marketing Cloud. Play a technical role in evaluating new business feature requests, considering the customer’s current and future-state marketing technology landscape. You will have the ability to develop plans for new feature implementation. Review the customer’s existing instance of their customer experience platform and/or tools and recommend improvements. Participate in eliciting and defining requirements, groom and refine product backlog. Assist in defining product roadmap for marketing automation.

To be successful in this role, you will demonstrate:

Experience in a leading role in delivering Salesforce Marketing Cloud. Experience going deep into clients current processes to fully understand the nature of their business, while identifying how and why their business goals are critical. Experience leading discoveries, gathering technical requirements, and executing a solution based on system best practices, platform limitations, and client’s ability to maintain. Excellent communication skills, written, verbal and interactive when online. Experience with complex data structures, data modeling and databases (typical marketing data and data structures). The ability to write SQL and AMPscript.

It will be a plus if you have understanding of:

Understanding of agile practices and associated tools (JIRA, Azure DevOps, or similar). Experience with API integrations.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.