Company Overview

Encore creates memorable experiences that engage and transform organizations. As the global leader for event production and technology, the Encore team of innovators and experts deliver real results through event strategy, design, technology, production and digital solutions. Encore operates in 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific. It is the trusted partner of choice for more than 2,200 premiere hotels and venues worldwide, interacting with 25 million people annually.

Position Overview

Reporting to the Director, Global Communications, the Communications Intern will play a key role in driving effective internal communication programs and supporting external communication initiatives within Encore. This role is responsible for assisting with these activities through active collaboration with the functional leaders and other key partners throughout the business, helping ensure alignment with business objectives and organizational goals.

Key Job Responsibilities

Internal Communications

Communication Management

Draft internal content, including intranet news posts, newsletters, organizational announcements and targeted emails, in collaboration with the Communications team and key stakeholders.Support the Communications team in updating SharePoint content across the global intranet site, Encore Connect.Partner with the Diversity, Equity, Inclusion and Belonging team to support internal communication needs of our Business Resource Groups.Recommend strategies to highlight the company culture and increase engagement through creative posts and team member challenges on Viva Engage, the company’s internal social network.Propose enhancements to communication vehicles to improve overall communication effectiveness and support best practices.

Analysis

Research internal communication best practices and provide recommendations on how to improve current tactics or implement new ones.Report back on specific success metrics of each individual effort to include insight on how to continually improve execution.Explore continuous improvement opportunities as it relates to communicating with a global internal audience, with a particular focus on two-way dialogue communication channels.

Other

While the Communications Intern will gain a well-rounded experience within the Communications function of Encore, he/she/they will also have the opportunity to work with additional Marketing team members and contribute to other major projects as appropriate. Exposure to vendor management, web development, web publishing, and marketing automation will also be provided.

Job Qualifications

Currently pursuing a degree in communications, public relations, marketing, or a related field preferredExcellent writing, interpersonal, and verbal communication skillsStrong project management skills and the ability to juggle several projects at once with staggered deadlinesA basic understanding of communication vehicles that will effectively tell our story to internal audiencesAbility to consult with internal clients on communications options and contribute to comprehensive communications plans in order to help drive business resultsMust possess the interpersonal skills and confidence to work with internal clients at all levels of companyMust be skilled in Microsoft Office applications; experience with Photoshop and/or other design software preferredSome SharePoint development skills preferred

Competencies

Strong writing and communication skillsAttention to detailConcern for qualityAnalytical thinkingInnovativeTeamwork

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