Essential duties and responsibilities include the following.
Other duties may be assigned.
Supports the Marketing Director in development of annual marketing plans, and collaborates with hospital leadership, corporate leads and approved marketing vendors in executing those plans
Influences colleagues to support optimal marketability and seamless consumer-to-patient pathways
Supports internal and external communications initiatives and ensures an effective communications framework that includes both earned and owned media
Assists with online reputation management
Supports Community Connections efforts to foster valuable community relations and partnerships on behalf of the hospital and in support of the hospital’s growth initiatives and reputation management
Maintains hospital website to ensure up-to-date, compliant and consumer-oriented content at all times
Supports efforts to measure and track ROI and KPIs related to marketing projects
Stays abreast of overall hospital market share, service line market share, market dynamics and other data to help identify new growth strategies
Works with director(s) of professional outreach to support independent physician alignment, and with practice administration to support affiliated medical group performance
Serves as hospital media contact and hospital spokesperson, when appropriate
Supports a culture of excellence in patient experience, and the organizational Strategic Imperatives
Seeks to communicate marketing strategy with knowledge and conviction to stakeholders
Remains aware of and compliant with all marketing-related guidelines and corporate policies related to communications, advertising and promotions, physician relations and other topics as applicable
Qualifications:
This position requires excellent written and verbal communication skills, proficiency with Excel, PowerPoint and Word.
Outstanding organizational skills are necessary to support multiple and various projects.
Finally, this position requires the ability to collaborate and communicate with a multitude of key stakeholders, both internal and external.
Education/Experience:
Bachelor’s or master’s degree in marketing, communications, journalism, or a related field.
Minimum 2-4 years direct marketing experience, preferably in healthcare.
Strong analytical skills that demonstrate the ability to identify and act on insights that drive business results.