Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Marketing Director

Clover, from Fiserv, simplifies the lives of small business merchants with an all-in-one, tailored Clover Merchant Platform that helps merchants; accept payments easily, run the business more efficiently, and identify opportunities to grow the business. The Clover Merchant Platform provides the software, hardware, and services that restaurant, retail, and service merchants need to run all aspects of their business more effectively.

What does a successful Marketing Director do at Fiserv?

You will help define, execute and manage the business unit’s go-to-market strategies and directly lead the supporting Marketing program for Fiserv GBS Canada. GBS Canada goes to market under the Clover brand for small and medium sized business (SMB) opportunities and primarily under the Fiserv brand for larger pursuits. You will manage a team of 3 to 5 direct reports. You will be involved in full-funnel marketing strategies, sales enablement and cross-functional coordination.

What you will do:

Create and advance the development and implementation of direct channel marketing campaigns through customized strategies focused on lead generation via paid ads

Develop and maintain a marketing strategy for social media to increase online engagement and generate sales/leads

Monitor marketing budget, with specific attention to the effectiveness and impact of current marketing campaigns and strategies

Monitor marketing metrics for all campaigns; compile analytics and insights

Identify new strategies, methods and tactics to execute marketing goals

Communicate and negotiate with ad agencies, marketing staff, and product marketers

Address problems and troubleshoot campaigns

Analyze customer feedback and campaign performance

What you will need to have:

Bachelor’s degree in Business, Marketing, Economics or similar discipline

8+ years experience as a marketing leader, ideally with considerable experience in B2B marketing

8+ years lead generation or B2b marketing strategy for social media experience

Strong project management experience

Background in marketing productivity tools and all social media platforms with a strong ability to engage viewers and followers, leverage monitoring tools for insights

What will be great to have:

Familiarity with relevant Canadian guidelines and legislation e.g. PIPEDA

Working knowledge of SEO, Google Analytics, landing page optimization

Demonstrated working knowledge of traffic and conversion campaigns through social media platforms

MBA

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Thank you for considering employment with Fiserv.  Please:

Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.