The role of the Marketing Lead, India GCC, is to setup, operate, and scale the center as a crucial capability for Global Marketing. Be responsible for hiring, onboarding, implementing processes and systems, and executing priorities in collaboration with Global Marketing function leaders for Creative, Digital, and Marketing Ops. Accountable for delivery and performance of the center.

Let’s talk about Responsibilities

Setup India GCC, hire and onboard staff in consultation with global marketing chief-of-staff and function leaders (e.g., creative, digital, marketing ops, communications).Collaborate closely with key global marketing function leaders and ResMed India site leader and people team to build, operate and scale the center.Act as key point of contact, liaison between global marketing function leaders and GCC team to translate strategies, OKRs and work priorities.Manage local day to day operations including prioritizing and allocating workloads across the team and reviewing quality and performance upholding the agreed quality standards.Provide periodic reporting on agreed deliverables, quality, and metrics to Global Marketing and other ResMed leadership teams.Inspire, motivate, and coach the team to build a high-performance culture and efficiency per metrics established.Lead and develop India GCC into best-practice and model in the health / medtech industry.Proactively bring improvements, innovations, and new opportunities to scale GCC capacity and capability, once early sustained success has been established.Document GCC organization, operations, and workflows to replicate in other geographies per business needs.

Let’s talk about Qualifications and Experience

Required:

Bachelor’s degree from reputed University/College in marketing or related discipline.15 years of general marketing experience – at a minimum, digital marketing, marketing ops, some creative / content.Proficient in marketing and collaboration processes and systems.Proven ability to manage teams, motivate and develop people, and maintain high performance culture with attrition below industry average.Excellent verbal and written communication skills to engage with India team and Global Marketing teams.Prior experience working for/with MNCs managing India captive or capability center operations, including process and governance.Must be based in Bengaluru or willing to relocate to work from ResMed facility (India Tech Hub).

Preferred:

Experience building and scaling India center from ground up (or small team / operation).Exposure to healthcare or life sciences industry.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!