Marketing Project Manager
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an Agile Marketing Project Manager working hybrid in Bogota, Colombia you’ll be a part of bringing humanity to business. #experienceTTEC
What You’ll be Doing
You’ll play an important role in the marketing organization's success as you support the team with project management using Agile and Waterfall Methodology, Scrum Framework, and other processes and workflows. You’ll oversee multiple projects for North America, EMEA and APAC. Managing projects from start to finish, you’ll coordinate and track project progress in Asana and facilitate scrum ceremonies (daily standups, sprint planning, sprint priority updates, sprint reviews, and retrospectives). Along the way, you partner with marketing portfolio leads, sales partners, and other teams to project manage and produce the development of creative materials and assets for brand/corporate initiatives, campaigns, case studies, content creation, deal support, sales enablement, site visits, social media, web, and more.
You'll report to the Director of GTM Operations. You'll contribute to the success of the business as you oversee marketing project management success from start to finish.
During a Typical Day, You’ll
Manage multiple marketing projects from start to finish following Agile project management methods
Compile relevant information (define project scope, timelines, and assignments), and build the project within Asana, assigning roles to relevant team members
Identify and reconcile conflicts, risks, opportunities, and efficiencies across projects and project teams
Drive project teams to complete work on time, with quality and keep the project up to date with tasks and timelines, communicate status with important partners, and share deliverables for review to make edits before final versions
Share final deliverables with the requesting team
Ensure the team has the resources and information needed to be successful and stay up to date with Asana developments, Agile project management methods, and scrum best practices
Find ways to improve the project processes and standards allowing the team to reach their goals
Lead your team through daily standups, sprint planning, sprint priority updates, sprint reviews, and retrospectives
Analyze project data in Asana to understand/improve capacity and resource constraints, and improve projects, processes, and workflows
Complete ad hoc requests as assigned
What You Bring to the Role
Minimum of 5 years of experience working in project management (3 years working specifically on agile project management using scrum framework)
Project Management certification (PMP) or active engagement in obtaining certification (preferred)
Strategic mindset and passionate about keeping projects organized as you work on multiple complex projects concurrently in a two-week sprint structure
Outstanding communication skills to clearly translate complex ideas into easy-to-understand details as you lead project meetings, communicate project details, and work with project teams to achieve a common goal
Strong indirect leadership skills to deliver projects on time, with quality, while initiating and executing new ideas/processes to optimize results.
General marketing knowledge on campaigns, content creation, website development, social media and sales support
Experience using project management software such as Asana and Marketing software such as Pardot
Bachelor’s degree in marketing, communications, project management, or related OR equivalent work experience in a creative or digital agency
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit https\://mybenefits.ttec.com/?manual for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI- Hybrid