Company :Highmark HealthJob Description : 

JOB SUMMARY

This job develops and implements strategies that advance acquisition, retention, and engagement objectives for the business to business audiences, the business to consumer audiences, providers, products and services. Works with the marketing team, matrix partners and external vendors to execute tactics and integrated marketing campaigns to include advertising, direct marketing, social and digital tactics. Leads the development of marketing project briefs in collaboration with key stakeholders, matrix partners and marketing research to define marketing brief objectives, identify key insights, positioning, key messages and tracking.  The incumbent will work with team members to assure the execution of high quality marketing strategies within defined timeframe.  Lead ongoing communication of project status to key stakeholders and/or approvers. Ensures brand alignment to increase brand awareness and equity. Ensures necessary approvals and adheres to current processes and brand, federal and state guidelines. Works with internal matrix partners and external vendors to develop and manage project budgets.  Tracks and measures marketing project outcomes including marketing activities, response, leads, sales, retention and ROI/ROMI.

ESSENTIAL RESPONSIBILITIES

Develop and implement strategies that advance acquisition, retention, and engagement objectives for the business to business audiences, the business to consumer audiences, providers, products and services. Work with the marketing team, matrix partners and external vendors to execute tactics and integrated marketing campaigns to include advertising, direct marketing, social and digital tactics.Lead the development of marketing project briefs in collaboration with key stakeholders, matrix partners and marketing research to define marketing brief objectives, identify key insights, positioning, key messages and tracking.  Work with team members to assure the execution of high quality marketing strategies within defined timeframe.  Develop detailed project requirements and timelines for all tactics in marketing plans including measurable objectives, capture of marketing messages and claims, campaign data specifications, and creative mandatories. Lead ongoing communication of project status to key stakeholders and/or approvers. Ensure brand alignment to increase brand awareness and equity. Ensure necessary approvals and adheres to current processes and brand, federal and state guidelines.Track and measure marketing project outcomes including marketing activities, response, leads, sales, retention and ROI/ROMI.Work with internal matrix partners and external vendors to develop and manage project budgets.Other duties as assigned or requested.

EDUCATION

Required

Associate's Degree in Marketing, Business or related field

Substitutions

3 years of related and progressive experience in lieu of Bachelor's degree

Preferred

Bachelor's Degree in Marketing, Business or related field

EXPERIENCE

Required

2 years coordinating the end to end delivery of a variety of marketing projectsWork experience in project management toolsBudget tracking

Preferred

2 years' experience in the marketing of health or other insurance productsWork history in environment with multiply priories

LICENSES or CERTIFICATIONS

Required

None

Preferred

None

SKILLS

Organization and project management, strong analytical skills, planning , and time managementExcellent business writing skillsDemonstrated experience working across multiple organization to successful completion of projectExperience in effectively prioritizing and managing a large volume of projects to completionEffective use of interpersonal and communication skills including tact and diplomacyHigh standard of professional conductMicrosoft office suite (word, excel, ppt)

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Never

Lifting: 25 to 50 pounds

Never

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf)

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For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

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