Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

January 31, 2025

Shift:

Job Description Summary:

Position Overview:

Coca-Cola is one of the most recognizable brands in the world. We were the first company to utilize coupons, and for decades, our marketing practices have been cutting-edge. Today, we’re using world-class Marketing Technology (MarTech) to continue marketing our brands to billions of consumers globally.

The Coca-Cola Company’s IT organization is in the midst of a digital transformation that allows our employees to use world-class technology to connect our products to our customers worldwide. This journey is very exciting for Coca-Cola, and our employees are big contributors to our Success and Growth. Our large-scale and complex environment offers an incredible opportunity to address challenges and enable innovative solutions to make a difference for our customers, leveraging technology such as Adobe Experience Platform (AEP), AWS, MS Azure, and many more.

 We seek a motivated and detail-oriented intern to support our team with experience/exposure to Gen AI services, optimize CRM workflows, and review consumer login and registration journeys.  

What You’ll Do For Us:

Develop and review consumer login and registration journeysDevelop and review consumer profiles to support progressive profile capability for KO CDP

 Key Responsibilities.

Customer Relationship Management (CRM)Assist in managing CRM platforms to improve customer engagement and retention.Analyze CRM data to identify trends, customer needs, and areas for enhancement.Support the team in automating workflows and maintaining data integrity.Consumer Journey ReviewConduct audits of consumer login and registration journeys to identify pain points and recommend improvements.Ensure user journeys are intuitive, secure, and aligned with best practices.Collaborate with UX/UI teams to implement feedback and monitor impact.Cross-Functional CollaborationWork closely with marketing, product, and development teams to ensure CRM journeys align with business requirements.Contribute to brainstorming sessions and strategy meetings.Reporting and DocumentationCreate detailed reports and presentations summarizing findings, recommendations, and outcomes.Maintain documentation on CRM workflows, and consumer journey updates.

Qualifications

Currently pursuing a Bachelor's degree in Computer Science, Marketing, Data Analytics, or a related field.Currently pursuing a degree in a related major with a final graduation date no earlier than December 2025.Experience/Exposure with AI content generation tools  Familiarity with CRM platforms (e.g., Adobe, Salesforce, HubSpot, Zoho).Understanding of user experience (UX) design principles.Strong analytical, problem-solving, and communication skills.Ability to work independently and in a team-oriented environment.

What We Offer

Hands-on experience with cutting-edge AI and CRM tools.Opportunity to impact consumer engagement strategies.Mentorship from experienced professionals in technology and marketing.Networking opportunities within a dynamic team.

Monthly Salary:

Undergraduate: $4,506

Skills:

organization

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.