JOB SUMMARY:
Administers therapeutic massage to Harrah’s/Harveys and retail guests, providing excellent guest service and ensuring a fun-filled, exciting and entertaining environment where the flawless delivery and execution of outstanding service is paramount.
KEY JOB FUNCTIONS:
Greets guests using SOS 5 skills and personalized service; offers assistance and/or instruction in the use of the Spa facilities and amenities.
Directs and assists guests in the proper use of steam room, sauna, and whirlpool bath to ensure the guests satisfaction, safety and well-being.
Massages guests using normally accepted techniques and rubbing compounds.
Maintains adequate supplies to ensure the flawless delivery of services and a seamless transition from one treatment to the next.
Maintains a clean and spotless work area.
Reports any safety hazards to the Lead, Supervisor or Manager.
Demonstrates a pleasant and enthusiastic demeanor at all times.
Support to other areas of the Spa/Health Club as needed.
EDUCATION and/or EXPERIENCE:
Licensed in the state of Nevada for Therapeutic Massage
Completes annual CEU credits as required by the Nevada Massage Therapist Board
Two years hotel or resort experience preferred
QUALIFICATIONS:
Literate and fluent in English
Excellent guest service skills
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
Ability to occasionally lift up to 30 pounds
Ability to grasp, use repetitive hand motion, finger dexterity, have hand-eye coordination
Ability to bend, squat, reach
Ability to hear, talk, see, use visual inspection,
Ability to constantly stand
Ability to occasionally push/pull
Ability to frequently use a step stool; Ability to climb stairs
Ability to use frequently use equipment and machines relating to the spa
Ability to occasionally tolerate extreme inside temperatures
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Qualifications:
JOB SUMMARY:
Administers therapeutic massage to Harrah’s/Harveys and retail guests, providing excellent guest service and ensuring a fun-filled, exciting and entertaining environment where the flawless delivery and execution of outstanding service is paramount.
KEY JOB FUNCTIONS:
Greets guests using SOS 5 skills and personalized service; offers assistance and/or instruction in the use of the Spa facilities and amenities.
Directs and assists guests in the proper use of steam room, sauna, and whirlpool bath to ensure the guests satisfaction, safety and well-being.
Massages guests using normally accepted techniques and rubbing compounds.
Maintains adequate supplies to ensure the flawless delivery of services and a seamless transition from one treatment to the next.
Maintains a clean and spotless work area.
Reports any safety hazards to the Lead, Supervisor or Manager.
Demonstrates a pleasant and enthusiastic demeanor at all times.
Support to other areas of the Spa/Health Club as needed.
EDUCATION and/or EXPERIENCE:
Licensed in the state of Nevada for Therapeutic Massage
Completes annual CEU credits as required by the Nevada Massage Therapist Board
Two years hotel or resort experience preferred
QUALIFICATIONS:
Literate and fluent in English
Excellent guest service skills
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
Ability to occasionally lift up to 30 pounds
Ability to grasp, use repetitive hand motion, finger dexterity, have hand-eye coordination
Ability to bend, squat, reach
Ability to hear, talk, see, use visual inspection,
Ability to constantly stand
Ability to occasionally push/pull
Ability to frequently use a step stool; Ability to climb stairs
Ability to use frequently use equipment and machines relating to the spa
Ability to occasionally tolerate extreme inside temperatures
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).