Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in
and feel the difference.

Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.

Job Description

Pimary Functions

Provides Daily, Weekly and Monthly Sales Reports; manage B2B Portal system updates and processing uploads; Data processing and maintaining accurate Material Master & Customer Master Data; Manage SCS3 Help Inbox; Pricing uploads in PT “Promo tool” system & SAP; Additional tasks and responsibilities as directed by Senior Management

Key Roles

Routine Daily, Weekly and Monthly Sales Reports for the following, Sales Dashboard; Backorder Report; Inventory Count; Material and Master Date Errors; Sell Out Report Retail Customers)Create & Maintain customer Extranet accounts suing B2B PortalCreate, maintain & support Material Data including New Materials, Material determinations; exclusions & inclusions; Maintain Customer master data within SAP; Initiate the set-up and processing all new customers within PT.SCS3 Help; Review queries in SCS3 help inbox and ensure timely feedback & action; Escalate reoccurring issuesEnsure all current and upcoming promotions are uploaded in a timely and acceptable manner without error within Promo ToolList & Contract Pricing loaded without error in SAPAdditional tasks and responsibilities as directed by Senior ManagementEnsure all processes are followed and all incidents are reported accordinglyEnsure participation in CIP and Leadership Training Programs as required

Qualifications1 year of back office plus customer service associate experienceBachelors Degree in Automotive, Management, Mathematics or any related coursesExcellent in speaking and writing (English)Attention to details and accuracyGood interpersonal skills & ability to work with diverse environmentTeam PlayerPresent a positive attitude & accept constructive feedbackClient orientedKnowledge in SAP system is a plusBasic to advance MS application skills (Excel, Word, Outlook)Amenable to work in a morning shiftAmenable to work on a hybrid set up but onsite during the onboarding

Additional Information

Kindly attach your updated resume in your application. Only shortlisted candidates will be contacted via email.